加拿大社会服务部提高工作人员的工作效率，同时改善儿童和家庭的状况
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- IBM Cúram
- Cúram Child Welfare
- Cúram Child Welfare Structured Decision Making Add-on
- Cúram Outcome Management
技术栈
- IBM Cúram software
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
适用功能
- 人力资源
用例
- 远程协作
服务
- 软件设计与工程服务
关于客户
客户是加拿大的一个社会服务部。他们管理保护儿童、帮助低收入家庭实现经济独立以及帮助智障人士的项目。该部需要一种解决方案，可以建立一个集成的电子存储库，以安全地捕获、跟踪和报告数据。他们还需要自动化的工作流程以及对更新的安置和其他提供商相关信息的安全访问。该解决方案需要与现有系统轻松集成并立即实施。
挑战
加拿大的一个社会服务部负责管理保护儿童、帮助低收入家庭实现经济独立以及帮助智障人士的项目。他们需要一个解决方案，该解决方案可以建立一个集成的电子存储库，以安全地捕获、跟踪和报告数据，提供自动化的工作流程，提供对更新的安置和其他提供商相关信息的安全访问，并且可以轻松与现有系统集成并立即实施。
解决方案
该部实施并升级了 IBM Cúram 软件组合。这提高了案件工作人员和主管的工作效率，同时提高了向弱势儿童和家庭提供的结果的质量。该解决方案提供了直观的工作流程和全面的客户数据可视性，使案件管理更加及时、高效。
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