3P Logistics Gains an Edge on Its Competition through Automation
公司规模
SME
地区
- Europe
国家
- United Kingdom
产品
- MetaPack Manager
- Intelligent Allocation
- Automation
- Data Analysis
技术栈
- Data Analysis
- Automation
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 零售
- 电子商务
适用功能
- 物流运输
- 仓库和库存管理
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 数据科学服务
关于客户
3P Logistics is a company that provides order fulfilment services for online retailers. The company was launched in 2006 and is based in Warrington, UK. 3P Logistics ships thousands of parcels a year on behalf of its clients. As the business continues to grow, the company is constantly looking for ways to improve its services and differentiate itself from other service providers in the industry. The company recently opened a new 75,000 sq ft order fulfilment centre and is exploring further automation options to increase efficiency and operating capacity.
挑战
3P Logistics, a leader in providing eCommerce and order fulfilment services to online retailers, was facing the challenge of meeting the increasing expectations of customers in the rapidly evolving online world. Customers were demanding extended same-day shipping windows and on-demand order information. As the company's business continued to grow, there was a need to pursue efficiency gains through automation and enhance its service offering to differentiate from other operators. The company was also looking to refine its strategy through data-driven insights.
解决方案
3P Logistics adopted the MetaPack Manager platform to automate the manual aspect of packing orders. The solution eliminated the need for an operator to manually key in delivery addresses or determine the choice of carrier, making the dispatch process much easier, faster, and more accurate. The platform also facilitated the seamless exchange of management information such as tracking IDs, leading to an improved customer experience. Furthermore, the company was able to gather essential data through MetaPack, which helped drive efficiencies and reduce spend. The data-driven insights enabled the company to make confident assumptions that helped drive clear decision making.
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