Arup, a global firm of over 14,000 specialists working across 90-plus disciplines in more than 34 countries, was facing issues in the quality and accuracy of drawings and the consistency of manual document markups for design review. The lack of standard markups within manual review processes kept stakeholders occupied with document management as opposed to adding value to projects by focusing on design and execution. Review timeframes were also bloated due to the reliance on email for the heavy project collaboration, as some projects involved stakeholders working in remote offices across the globe. Certain projects also yielded issues for Arup when it came to the quality of as-built drawings and scans.

Ballymore Group, an Irish developer, was tasked with the construction of two towers near London’s Canary Wharf, a project known as Wardian London. The project was complex and large-scale, involving the installation of about 4,000 balconies—40 per floor—across the two towers. The challenge was to track these individual balconies throughout the construction lifecycle, from preconstruction to turnover. In addition to a tight schedule, Ballymore wanted to gather data incrementally to improve their processes going forward. The project required a solution that could provide real-time information sharing between the field and office, and help keep track of progress by commenting, marking up, and logging activity.