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TIBCO Software > Case Studies > ZE Enhances Corporate Footprint with TIBCO Spotfire

ZE Enhances Corporate Footprint with TIBCO Spotfire

TIBCO Software Logo
Customer Company Size
Large Corporate
Product
  • TIBCO Spotfire
  • ZEMA
Tech Stack
  • Self-Service BI
  • Data Integration
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Revenue Growth
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
ZE PowerGroup Inc. (ZE) is a software development and consulting firm that provides enterprise-level data management software and related services to the energy and commodities sectors. As a member of the ZE family of companies, ZE integrates its software with a wide range of third-party solutions to enhance automation and corporate data flow. ZE is committed to innovation and growth, aiming to deliver comprehensive solutions that meet the evolving needs of its clients.
The Challenge
ZE clients were looking for self-service BI, and ZE needed to decide whether to build or partner for this solution. Building in-house would require more developers, a longer time to market, and a shift in focus. ZE's clients demanded fast data availability and scalability in terms of software, architecture, technology, support, pricing, capability, and growth. ZE aimed to empower clients with the best total solution to maintain and grow its market share.
The Solution
ZE chose to partner with TIBCO, integrating TIBCO Spotfire into its ZEMA dashboard. This decision allowed ZE to focus on its core competencies while enhancing its product offerings. The integration was seamless, and the partnership with TIBCO proved to be natural and beneficial. By integrating Spotfire's self-service BI capabilities, ZE improved its product, expanded its capabilities, and saved time. This partnership enabled ZE to deliver a flexible platform that empowers clients to help themselves, increasing client satisfaction and market share.
Operational Impact
  • With TIBCO Spotfire, ZE has increased its market share and client base, leading to higher customer satisfaction and ROI.
  • The integration with TIBCO has enhanced sales opportunities and improved close rates, making the value to clients more tangible.
  • ZE's more holistic solution has increased customer productivity and satisfaction, allowing users to perform faster analysis and decision-making.
  • The differentiated offering has increased ZE's competitiveness, inviting more stakeholders to the table during proposals and discussions.
  • The partnership with TIBCO has positioned ZE to serve more customers in more markets, aligning with its growth goals.
Quantitative Benefit
  • Usership of ZE's data has doubled in corporations that use BI.
  • Analysis that used to take days now takes just hours, significantly improving efficiency.

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