What Lies Beneath: Condition Assessment at St. Joseph’s Health Care, London
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- ARCHIBUS Condition Assessment
- ARCHIBUS Space Management
- ARCHIBUS Overlay for AutoCAD with Design Management
Tech Stack
- AutoCAD
- ARCHIBUS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Building Energy Management
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
St. Joseph’s Health Care, London, Ontario, is a major tertiary patient care, teaching, and health research corporation. It operates five major sites and 23 community-based satellites, managing approximately 3.5 million square feet of space. The hospital is currently undergoing a significant 10-year provincial health services restructuring initiative. This public hospital is known for its comprehensive healthcare services and is deeply involved in teaching and research activities. The restructuring initiative, coupled with projected funding shortfalls and decreasing capital resources, has necessitated a closer examination of the condition of its facilities to ensure continued high-quality patient care and operational efficiency.
The Challenge
St. Joseph’s Health Care, London, faced significant challenges due to a major 10-year provincial health services restructuring initiative, projected funding shortfalls, and decreasing capital resources. Over 50% of their long-term care portfolio had emerging issues such as an imbalance in private to semi-private room ratios, physical barriers to wheelchair accessibility, lack of meeting spaces, structural stability of window solar shades, and the condition of sanitary piping. The Marian Villa building at St. Joseph’s Mount Hope Centre for Long Term Care was particularly designated for reevaluation. The goal was to determine the immediate and long-term costs associated with maintaining the status quo versus major renovation, and to demonstrate the value of electronic capture and presentation of information using the ARCHIBUS Condition Assessment application.
The Solution
St. Joseph’s utilized the ARCHIBUS Condition Assessment application to identify the costs and efforts associated with upgrading major components of its portfolio and the risks of inaction. The department was given 90 days to complete the assessment project, which included a field review of 128,000 square feet on four residential levels and one common services level. Discipline-specific technicians performed the field reviews, and the notes were integrated into the Condition Assessment application, which worked in conjunction with the hospital’s AutoCAD drawings and existing ARCHIBUS space information. The assessments covered everything from code compliance to occupational health and safety requirements, and the condition of mechanical, electrical, and control systems. The results were forwarded to a cost consultant who estimated the capital costs associated with repair and/or replacement. The data was presented in a Condition Scoreboard and a Capital Planning Summary, which validated the assessment conclusions and provided a 20-year capital plan.
Operational Impact
Quantitative Benefit
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