Case Studies > Velocity UK Ltd Enhances Road Maintenance Operations with MyMobileWorkers

Velocity UK Ltd Enhances Road Maintenance Operations with MyMobileWorkers

Company Size
200-1,000
Region
  • Europe
Country
  • United Kingdom
Product
  • MyMobileWorkers
  • Vehicle Tracking and Reporting System
Tech Stack
  • GPS Tracking
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
  • Transportation
Applicable Functions
  • Field Services
  • Maintenance
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Velocity UK Ltd is a market leader in the road maintenance industry, known for its highly-skilled staff and innovative machine technology. For nearly 20 years, Velocity has offered rapid permanent carriageway repairs and preventative maintenance to councils and authorities throughout the UK. The company prides itself on providing fast, efficient, and long-lasting maintenance services, ensuring that roads are kept in optimal condition. Velocity's commitment to quality and innovation has made it a trusted partner for numerous councils and authorities, helping to maintain and improve the UK's road infrastructure.
The Challenge
Velocity’s worksite information was paper-based, which was inefficient, time-consuming to process, and hard to integrate with client reporting systems. The industry was moving towards utilizing software that allowed customers to receive real-time information of jobs completed, something that Velocity needed to complement its existing bespoke Vehicle Tracking and Reporting System and their fast, efficient, and long-lasting maintenance service. Additionally, Velocity needed to provide its crews with modern handheld devices to capture and manage site safety information and quicken data transfer between the office and site.
The Solution
MyMobileWorkers was recommended to Velocity by one of their customers who were existing users of the system. Velocity needed a system in place quickly to allow them to receive information from the field quickly and easily for a particular contract. After evaluating a few different systems, Velocity chose the MyMobileWorkers’ system due to its functionality, simplicity, and GPS tracking included in the cost of the software. The implementation of MyMobileWorkers allowed Velocity to streamline their operations, providing real-time information from the field, and ensuring compliance with safety and reporting standards. The system's customer portal feature enabled clients to access site information, photographs, timestamps, and special instructions online, offering a transparent and efficient service.
Operational Impact
  • Velocity started seeing the benefits for the customers almost immediately after implementing MyMobileWorkers.
  • Clients could now see the site before and after the job was completed, enhancing transparency.
  • The customer portal feature freed up time in the office by allowing clients to access information online in real-time.
  • The customizable workflows provided by MyMobileWorkers ensured a compliant process for mobile workers, improving safety and efficiency.
  • Velocity was able to gather more valuable information from jobs, ensuring that workers adhered to the correct and safe procedures.

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