US Environmental Protection Agency saves money and protects data with Absolute
Company Size
1,000+
Region
- America
Country
- United States
Product
- Absolute
Tech Stack
- Geotechnology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Asset Health Management (AHM)
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The United States Environmental Protection Agency (EPA) aims to protect human health and the environment by ensuring that federal laws and policies consider environmental protection and limit risks to human health where people live, learn, and work. Headquartered in Washington, DC, the EPA also has ten regional offices in the United States. With about one device (laptop, desktop, or tablet) per employee, the IT department of the EPA is responsible for overseeing software allocation, hardware health, access rights, and agency compliance for a fluctuating number of corporate devices, usually between 1500-2000.
The Challenge
Using an in-house product for asset management and asset tracking, the EPA IT team had to conduct software and hardware audits by hand, and had no way of knowing if they were within or exceeding software license limits without surveying each user individually. This left them at risk of being non-compliant with software vendor contracts. This manual process also presented time-consuming issues with patch management.
The Solution
In 2011, the EPA sought a new solution, compared several, and chose Absolute. As a government agency, it is essential for the EPA to track, manage, and secure the computers, laptops, and tablets in their deployment — something they are now able to do easily and cost-effectively with Absolute. The EPA has often made use of the geotechnology features available from Absolute, allowing them to see the location of a device at any point in the workday. End-of-life certificates and software audit reports can be generated instantly to satisfy compliance requirements.
Operational Impact
Quantitative Benefit
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