Uniting Audit Teams with Mobile Auditing Software
Company Size
1,000+
Region
- Pacific
Country
- Australia
- New Zealand
Product
- Benchmark’s Mobile audit solution
- Benchmark’s Audit Assistant application
- Benchmark Action Tracking System
Tech Stack
- Cloud-based technology
- Mobile technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Utilities
Applicable Functions
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a large water technology provider with 16,000 employees offering services across 150 countries. The company has 15 locations in Australia and New Zealand. The company was looking for a platform to conduct all audits across its worksites in Australia and New Zealand. They wanted to reduce the amount of time spent on safety audits and deploy a solution that makes it easier for audit teams to share findings and identify corrective actions. The company needed a digital system to conduct audits, store information, and share investigation notes across team members. They also required a mobile auditing solution with offline capabilities and a solution that is maintained and updated in real-time.
The Challenge
The company, a large water technology provider with 16,000 employees offering services across 150 countries, was facing challenges in conducting audits across its 15 locations in Australia and New Zealand. The process was complex, involving coordination of audits, assigning teams, and collecting data to share among team members. The company was seeking a solution that could streamline the entire process, save time, and enable audit teams to seamlessly share findings, notes, and identify opportunities to take action using a single platform.
The Solution
The company chose to deploy Benchmark’s award-winning Audit Assistant application to enable Mobile audits across their Australia & New Zealand locations. This cloud-based Audit Assistant streamlines auditing processes by enabling auditors to work as a team to complete assessments together using their Mobile devices, sharing updates in real-time. With Audit Assistant users can collaborate, review and finalize findings together, consolidate observations, assign responsible parties and finalize for your audit report out. They can leverage offline Mobile capabilities to capture observations with photo/video attachments regardless of connectivity. They can use the “Google for Auditors” feature to search regulatory compliance protocols and citations. They can also easily transfer findings into Benchmark Action Tracking System to manage corrective action plans.
Operational Impact
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