Bullhorn > Case Studies > Transforming Recruitment Operations: A Case Study on Think IT and Bullhorn

Transforming Recruitment Operations: A Case Study on Think IT and Bullhorn

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Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Procurement
  • Product Research & Development
Use Cases
  • Time Sensitive Networking
Services
  • System Integration
About The Customer
Think IT Recruitment is a specialist consultancy firm based in the UK. Established by Roger Mills and Danny Wrigglesworth in the aftermath of the Global Financial Crisis of 2008, the company has emerged as one of the leading IT recruitment agencies in the UK market. Think IT specialises in the provision of a full range of industry sectors, incorporating the complete software development cycle, from analysis to project management. The company operates globally, covering a full range of locations from London to Singapore. What sets Think IT apart is its simple and effective approach towards the recruitment process and its business operations.
The Challenge
Think IT, a specialist consultancy firm in the UK, was grappling with an outdated CRM system that was hindering its efficiency and growth. The previous system was server-based, inflexible, and offered limited functionality. It was a 'painfully manual process' that required payments for updates and upgrades, subjected the company to a tedious support process, and caused downtime and backup problems. The system was not scalable to accommodate the company's growth and did not support its focus on client-candidate communication. The company needed a new, modern system that could streamline its operations, enhance its client-candidate communication, and support its expansion.
The Solution
Think IT implemented Bullhorn, a cloud-based CRM system, to overcome its challenges. Bullhorn offered a simple, workable solution that aligned with Think IT's core business principles. It provided greater functionality and scalability to support the company's growth. The cloud-based nature of Bullhorn eliminated the need for manual updates and upgrades, offered 24-hour tech support, and resolved the downtime and backup issues. Bullhorn's customisability allowed Think IT to streamline its workflow by cutting out lengthy administrative tasks. The system also supported Think IT's focus on client-candidate communication, enabling the company to work quickly and efficiently.
Operational Impact
  • The implementation of Bullhorn has brought about significant operational improvements for Think IT. The cloud-based CRM system has streamlined the company's workflow, saving invaluable time by eliminating lengthy administrative tasks. It has provided Think IT with efficient, unparalleled control over its own customisation operations. The system's ease of use and customisability have enabled Think IT to focus on its core business operations and client-candidate communications, enhancing its efficiency and effectiveness. Bullhorn has become an integral part of Think IT's operations, forming the foundation for its past, present, and future. The company now operates with the mantra, 'if it's not in Bullhorn, it didn't happen.'
Quantitative Benefit
  • Think IT has doubled in size since implementing Bullhorn.
  • Bullhorn's email functionality and ability to distribute and extract lists has increased traffic to Think IT's website by 35% in the past 3 months.

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