AssetWorks > Case Studies > Together FleetFocus and FuelFocus Help the City of Austin Excel

Together FleetFocus and FuelFocus Help the City of Austin Excel

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • FleetFocus
  • FuelFocus
Tech Stack
  • Database Management
  • Automated Fuel Management System
  • Radio Frequency Technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Networks & Connectivity - RFID
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Fleet Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
The City of Austin, Texas, is a large, vibrant and growing city with over 1.5 million people in the greater metropolitan area. It is known for its unique personality, thriving nightlife, and large corporate headquarters and technology development centers. The City of Austin Fleet Services Department provides fleet management services and fuel for more than 5,200 vehicles that support 20 internal city departments and 10 external customers. With a staff of over 100 technicians, 7 maintenance facilities and 32 fueling sites, Austin Fleet Services is a complex operation that has embraced technology as an effective way to run an efficient fleet operation.
The Challenge
The City of Austin Fleet Services Department provides fleet management services and fuel for more than 5,200 vehicles that support 20 internal city departments and 10 external customers. With a staff of over 100 technicians, 7 maintenance facilities and 32 fueling sites, Austin Fleet Services is a complex operation that has embraced technology as an effective way to run an efficient fleet operation. The City of Austin has used AssetWorks’ FleetFocus software to manage all of its fleet maintenance operations for over twenty years. However, in 2008, the City of Austin upgraded to AssetWorks’ automated fuel management system, FuelFocus, at all 32 of its fuel facilities.
The Solution
FuelFocus works seamlessly with FleetFocus allowing fleets to have all maintenance and fueling data stored in a single database and supported by a single vendor. The FuelFocus Island Control Unit (ICU) automates fueling processes and controls access to fuel and fluids; measuring output while capturing vehicle odometer readings. The City of Austin is in the process of migrating its vehicles from manual to automated meter readings using Radio Frequency (RF) technology. Each vehicle will be equipped with a RF transmitter which ties into the vehicle’s onboard computer. At the time of fueling, the vehicle’s meter readings are transmitted automatically into the FleetFocus database through the FuelFocus ICU.
Operational Impact
  • Improved productivity through the automatic capture of accurate fuel data and meter readings directly into the FleetFocus maintenance database.
  • Improved control and security for fuel dispensing which translates into greater accountability and less waste and abuse.
  • Accurate meter readings and fuel data in real-time every time the vehicle is fueled.
  • Support for alternative fuels with more than half of the City of Austin fleet capable of handling alternative fuels.
  • Integrated billing with the city’s financial system allowing the city to bill both maintenance services and fuel on a single invoice.
Quantitative Benefit
  • The City of Austin Fleet Service Center No. 1 received the ASE Blue Seal of Excellence, a designation awarded to less than 5% of maintenance shops nationwide.
  • The city’s commitment to outstanding fleet maintenance has consistently been recognized among the best government fleets including placement on Government Fleet magazine’s Top 100 Fleets several times, as well as being named the #2 Public Sector Fleet in 2008.

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