Thermo Fisher Scientific Experiences 18.7% Growth in Revenue with Demandbase Web Analytics
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Demandbase Web Analytics
- Thermo Scientific
- Applied Biosystems
- Invitrogen
- Fisher Scientific
Tech Stack
- Web Analytics
- Account-Specific Information Capture
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Life Sciences
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
- Business Operation
Services
- Data Science Services
- System Integration
About The Customer
Thermo Fisher Scientific is the world leader in serving science. Through their premier brands— Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services— they offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
The Challenge
The digital marketing team at Thermo Fisher Life Sciences Solutions Group wanted to understand which companies were visiting their website and what actions were being taken. This would enable them to understand the efficacy of their digital marketing programs, which in turn would inform how their commercial strategy would move forward.
The Solution
By connecting Demandbase Web Analytics into Thermo Fisher Life Sciences Solutions Group’s existing web analytics solution, the digital marketing team was able to capture account-specific information such as company name, city, country, revenue, employees, industry and audience segment for their website visitors. They were also able to assess who downloaded collateral from the site, which were the top performing content assets and what were the most commonly used search terms by each customer.
Operational Impact
Quantitative Benefit
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