Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Telematics service
Tech Stack
- Telematics devices
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Vehicle Performance Monitoring
Services
- System Integration
About The Customer
The customer is a company serving the energy industry. They operate a fleet of 500 vehicles, including light trucks, medium and heavy trucks. The fleet is decentralized but is moving towards centralization. The company utilizes various services including Accident, Maintenance, Telematics, and Title, Licensing & Registration. The company needed visibility into the location of all its vehicles at all times, especially when an emergency response was needed. However, they did not have a handle on their inventory and did not know where all their vehicles were located. In addition, their DOT-related compliance was ineffective, and they wanted to increase compliance in case of an audit.
The Challenge
The customer, a company serving the energy industry, was facing a challenge of not having visibility into the location of all its vehicles at all times. This was particularly problematic when an emergency response was needed. The company did not have a handle on its inventory and did not know where all its vehicles were located. In addition, the customer’s DOT-related compliance was ineffective, and it wanted to increase compliance in case of an audit.
The Solution
After analyzing the customer’s fleet operations, Element Fleet Management recommended the implementation of their Telematics service. They installed telematics devices, which included in-cab buzzers, in 500 units. As part of their end-to-end service, the dedicated telematics consultant assigned to the customer helped interpret all the data. One analysis of the results showed the company was spending approximately $336,000 per year in idling, some of which could be reduced. The implementation of telematics provided the customer with immediate visibility into 100% of its fleet. Understanding vehicle inventory and location made it possible to better deploy vehicles in emergency situations. DOT regulatory compliance improved dramatically; the company now automates its IFTA (International Fuel Tax Agreement) reporting, freeing up drivers and managers from manual reporting and plans to implement the Hours of Service capability.
Operational Impact
Quantitative Benefit
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