Taking the Direct Route to Efficiency and Cost Savings With BluJay Solutions
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- BluJay Solutions Global Trade Network
- BluJay Commerce Solution
Tech Stack
- Supply Chain Execution
- Order Management
- Dispatch Management
- Delivery Management
- Stock Management
- Invoice Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
- Predictive Replenishment
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
JD Williams & Company Ltd, part of N Brown Group plc, is the UK’s leading direct home shopping company, operating over 20 successful catalogue brands. Its continued growth has ensured JD Williams is the most successful direct home shopping company in the UK today, with over two million customers and 4,000 employees.
The Challenge
JD Williams needed to implement a fully integrated supply chain execution solution to manage their growing dropship business. They were looking to improve in the following areas: Existing systems could not support their goal of increasing internet sales via drop shipping and expanding the range of products available. Limited visibility into transactions caused issues such as claims risks and goods not received. Needed better visibility to improve customer service and drive down unnecessary returns. Their system was not totally automated, which allowed time lost on having to print documents.
The Solution
JD Williams chose the BluJay Solutions Global Trade Network for its specific commerce capabilities: Incorporates key areas of the supply chain including order management, dispatch management, delivery management, stock management, and invoice management. Buyer and supplier view meet the needs of all areas of the business. Built on existing IT and e-commerce investment, integrating with enterprise applications and trading partners’ back-office applications. Easy access and low start-up costs for shippers.
Operational Impact
Quantitative Benefit
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