Case Studies > SYSPRO Case Study: Dynojet Fuels Growth with SYSPRO Software

SYSPRO Case Study: Dynojet Fuels Growth with SYSPRO Software

Customer Company Size

Mid-size Company

Region

America
Europe

Country

Netherlands
United States

Product

SYSPRO ERP
SYSPRO e.net solutions
SYSPRO CRM
Power Commanders
Dynamometers

Tech Stack

Citrix Metaframe
Cisco VPN
ODBC

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Automotive

Applicable Functions

Sales & Marketing
Warehouse & Inventory Management

Use Cases

Inventory Management
Predictive Replenishment
Remote Asset Management

Services

Software Design & Engineering Services
System Integration

About The Customer

Dynojet Research, Inc., based in Las Vegas, Nevada, is a leading developer and manufacturer of performance enhancement products for vehicles. The company specializes in Dynamometers and Power Commanders, which help vehicle owners tune and optimize the performance of their two and four-wheel drive vehicles. Dynojet's products are used to gauge horsepower, torque, and overall power, providing critical performance data. The company has a global presence with facilities in the United States and Europe, and it markets its products through a network of distributors and dealers.

The Challenge

Dynojet faced multiple challenges including managing multiple manufacturing sites, international business operations, and rapid company growth. The company sold up to 10,000 units per month but had limited visibility into inventory and a rudimentary service records-keeping system. These challenges necessitated a robust solution to streamline operations and improve efficiency.

The Solution

Dynojet implemented SYSPRO software to address its operational challenges. The company has been using SYSPRO since 1996, leveraging a central server with a 24-user license covering SYSPRO ERP modules, SYSPRO e.net solutions, and SYSPRO CRM. Connectivity to SYSPRO is achieved through direct client/server and Citrix Metaframe terminal server, both using a Cisco VPN. The software's scalability has allowed Dynojet to keep pace with its growth, providing superior technical support without expanding the support department. SYSPRO CRM and the Return Materials Authorization (RMA) module have been instrumental in organizing customer records and reducing product return ratios. Additionally, Dynojet plans to install SYSPRO Forecasting to better align inventory levels and achieve cost savings by ordering parts from other countries.

Operational Impact

Increased visibility into inventory, allowing for better management and planning.
Lower product return ratio due to improved tracking and quality control.
Faster order turnaround times, enhancing customer satisfaction.
Reduced labor hours through automation and efficient processes.
Easy integration of new products and operations, as demonstrated by the quick setup of a new California-based operation.

Quantitative Benefit

Annual revenues increased from $7 million in 1996 to an expected $40 million.
Employee count grew to about 150, primarily in manufacturing.
Manual registration of 8,000 to 10,000 Power Commanders per month was significantly reduced.