NETSCOUT > Case Studies > Successful Government Agency Network Migration Success Achieved with NETSCOUT

Successful Government Agency Network Migration Success Achieved with NETSCOUT

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Company Size
1,000+
Country
  • United States
Product
  • nGeniusONE® Service Assurance platform
  • InfiniStreamNG™ appliances
  • nGenius® 5000 series packet flow switches
  • nGenius PFS Fabric Manager
Tech Stack
  • MPLS technology
  • UC smart analytics
  • ASI-generated smart data
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • National Security & Defense
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Process Control & Optimization
  • Real-Time Location System (RTLS)
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
The customer is a government agency that provides logistical management for global-scale, high-value transportation services. The agency places a high premium on securing the network, application, and high-fidelity Unified Communications platforms used to deliver streaming video services in low-latency environments. As a result, the agency has designed redundancy throughout data center operations, with primary and secondary data center facilities architected to switch as-needed to failover sites. The agency's effort associated with safely delivering transportation services requires the support of thousands of employees and some 30 global data center locations.
The Challenge
The agency had been relying on a legacy Wide-Area Network (WAN) for years for the delivery of high-value streaming video activities. While the WAN provided reliability, it presented long-term issues in terms of maintenance, support, and security. The agency decided to transition their transport video network to a platform running on Multi-Protocol Label Switching (MPLS) technology. The new solution needed to deliver as good, if not better, network and application performance, security, and video monitoring capabilities than the WAN.
The Solution
The agency selected the nGeniusONE platform to support their network transformation. The agency installed InfiniStreamNG (ISNG) technology to capture traffic traversing in/out site locations, monitor latency and jitter from site to site, aggregate traffic to multiple monitoring tools, and provide real-time/historical reporting and troubleshooting capability. The ISNG appliances use patented Adaptive Service Intelligence™ (ASI) technology to generate the NETSCOUT “Smart Data” required for end-to-end visibility across their transport video delivery environments. The nGeniusONE platform’s performance analytics leverage this smart data to provide real-time, contextual analysis of service, network, and video application performance. The agency also installed nGenius packet flow switch (PFS) appliances in their data centers and remote locations to aggregate, replicate, and manage the flows of traffic throughout the network.
Operational Impact
  • Reduced risk in securing next-generation network technology rollout by extending business partner continuity
  • Improved transport video delivery capabilities, with finer-grained UC performance monitoring metrics
  • Enhanced views into streaming video performance, free of latency and jitter that would otherwise compromise their ability to monitor video traffic, sessions, and services
  • Optimized system performance, including employing bandwidth usage, reporting, capacity planning, and trending analysis functionality
  • Enhanced troubleshooting workflows, with nGeniusONE single-pane views providing contextual analysis of converged network and video environments

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