FlowForma > Case Studies > Stemming The Tide Of Pollution And Paperwork

Stemming The Tide Of Pollution And Paperwork

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Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • FlowForma Process Automation
Tech Stack
  • Microsoft SharePoint
  • Microsoft Power BI
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
  • Waste Reduction
Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
  • Human Resources
Use Cases
  • Process Control & Optimization
  • Remote Collaboration
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
About The Customer
CVB is a joint venture of Costain, VINCI Construction Grands Projets and Bachy Soletanche. They won the £605m tender to build the east section of the Thames Tideway Tunnel in London. This huge project is intended to clean up the capital’s river. The new 'super sewer' would be 25km long and 7.2m wide. The project is complex and multi-site, and the challenges were compounded by the impact of COVID-19. The joint venture was already using Microsoft SharePoint as a document repository, so they were looking for a workflow solution that could integrate tightly with the Microsoft platform and had a familiar web interface.
The Challenge
CVB, a joint venture of Costain, VINCI Construction Grands Projets and Bachy Soletanche, won the £605m tender to build the east section of the Thames Tideway Tunnel in London. The project was complex and multi-site, and the challenges were compounded by the impact of COVID-19. The over-dependency on paperwork was problematic on construction sites as physical forms could get lost or information could be recorded wrongly. With the added risk of carrying COVID-19, there was even more reason to look for a digital alternative. Compliance with building regulations was also more challenging with paper trails. A clearer view of processes would also make it easier to improve them.
The Solution
The joint venture was already using Microsoft SharePoint as a document repository, so the FlowForma Process Automation tool was chosen as it integrated tightly with the Microsoft platform and had a familiar web interface. The 'no code' credentials of the tool meant that non-technical people could quickly learn how to construct workflows. Within two months of signing up, CVB had something to show for the investment. The first process was New Project Starter/Leaver Forms, quickly followed by Daily Site Diaries. Both were smoothly transitioned from paper-based processes with benefits immediately apparent. Project Starter involved approval processes, onboarding different people at different stages in a digital workflow that reduced the risk of delays. An added bonus with both was how they helped improve CVB’s remote working capability during the pandemic, when physically sharing paperwork was no longer possible.
Operational Impact
  • Reduced paper usage
  • Speeded up processes
  • Improved governance
  • Ease of use and familiarity
  • Improved remote working capability during the pandemic
Quantitative Benefit
  • FlowForma customers are live with digital processes, empowered and self-sufficient within 4 weeks of onboarding
  • FlowForma customers secure a return on investment within 6 weeks

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