State-of-the-art SPC System drives financial results
Company Size
1,000+
Region
- America
Country
- United States
Product
- GainSeeker Suite
Tech Stack
- Citrix (terminal services)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Maintenance
- Process Control & Optimization
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Hertzler Systems has been a leader in Statistical Process Control (SPC), SPC Software, and Six Sigma for over twenty-five years. They provide the leading real-time data acquisition and analytics SPC software, the GainSeeker Suite. Hertzler Systems serves a diverse customer base, including BAE Systems, Crown Audio, McCormick & Company, Inc., Hormel Foods Corporation, Snyders of Hanover, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide. Their software and services enable clients to connect, collect, analyze, and visualize data, building a data infrastructure for making data-driven decisions. These capabilities help clients improve throughput and yield, improve cycle times, reduce costs and errors, and increase profitability.
The Challenge
The Senior Business Analyst and the Manager of Corporate Continuous Quality Improvement for a major North American food processor faced a critical issue with product weight control. Implemented across the corporation with a variety of technologies and levels of discipline, the result was a patchwork quilt of compliance and raw material consumption. This led to a 'rear view mirror' method of driving corporate performance. The corporation enjoyed almost no economies of scale due to growth through acquisitions, with each facility having its own way of doing things. Accessing or sharing data was almost non-existent, and many facilities used paper-based data systems due to the high costs of computerizing a clean room environment. The Senior Business Analyst envisioned deploying real-time weight control data collection on inexpensive wireless PDA devices to eliminate paper, remove delays, and reduce errors. The new system needed to be easy-to-use for operators, flexible enough to support all of the company's needs, deployed from a single server, and integrated with the company's ERP system.
The Solution
Hertzler Systems deployed the GainSeeker Suite for weight control using the Citrix (terminal services) environment. Users interact with the system using portable, handheld devices (PDAs) that can be taken out for daily cleaning, or full-powered PCs. Business leaders receive automated email alarms, can review charts, and drill into data to take immediate corrective action. The system is easy-to-use and fully integrated with the company's business system. Deployment at new plants is very rapid thanks to the use of the corporate server infrastructure. This solution provided a unified approach to weight control across the corporation, eliminating the patchwork of compliance and raw material consumption issues. The real-time data collection on wireless PDA devices removed delays and reduced errors, making the system flexible enough to support all of the company's needs.
Operational Impact
Quantitative Benefit
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