Case Studies > SSL WinMan delivers reliability, accuracy and significant time savings for Centurion Europe

SSL WinMan delivers reliability, accuracy and significant time savings for Centurion Europe

Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • WinMan ERP
  • WinMan EDI
  • WinMan Web Commerce
  • WinMan Mobile
Tech Stack
  • ERP System
  • EDI
  • Web Commerce
  • Mobile Scanners
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Consumer Goods
  • Retail
Applicable Functions
  • Business Operation
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Warehouse Automation
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Centurion Europe Ltd is a leading specialist supplier of tool, hardware, and DIY products, based in a state-of-the-art distribution center in Doncaster, UK. Established over 27 years ago, the company has grown to become one of the UK's foremost 'Trade only' distributors, boasting a healthy turnover. Centurion Europe handles a diverse product range of approximately 25,000 items across 10 distinct categories, catering to a wide variety of order sizes and customer needs. With a monthly volume of around 4000 orders from over 7000 customers worldwide, the company relies on efficient business processes to maintain its high standards of customer service.
The Challenge
Centurion Europe faced significant challenges with their aging business management system, which was impacting their ability to maintain high customer service levels. The system's limitations included the inability to handle multiple bins within single storage locations, manage incoming stock effectively, and automatically allocate components for sub-assemblies. These issues led to a growing amount of time spent correcting and updating data, decreasing trust in data accuracy, and inefficiencies in generating meaningful reports. The company recognized the need for a modern, fully integrated ERP system to streamline their processes and improve overall efficiency.
The Solution
Centurion Europe implemented WinMan ERP from SSL WinMan to address their business management challenges. The project began in February 2007, with a comprehensive internal team working closely with SSL WinMan to review and optimize every business process. The implementation included setting up incoming stock control mechanisms, cleansing, and transferring data held outside the system. The new ERP system provided a reliable, real-time solution that improved data accuracy, streamlined order processing, and enhanced overall efficiency. The WinMan ERP system also enabled the company to generate meaningful reports, manage stock levels, and track sales performance effectively.
Operational Impact
  • The WinMan ERP system provided 100% reliability from day one, eliminating system freezes and improving trust in data accuracy.
  • Real-time access to vital information, such as daily sales and stock levels, allowed staff to perform their tasks quickly and efficiently.
  • The Warehouse Manager could now manage stock levels and incoming deliveries in real-time, improving overall warehouse operations.
  • Mobile Sales Teams benefited from the ability to track and monitor sales via individual reps, enhancing motivation and performance.
  • The system's ability to manage purchasing and replenishment levels enabled sales staff to sell with confidence, even for out-of-stock items scheduled to arrive soon.
Quantitative Benefit
  • Increased 'in stock all the time' level to a record 97%.
  • Enabled 95% of all orders to be supplied in full within 48 hours.
  • 60% of orders were supplied within 24 hours.
  • Achieved an average 75% stock turnover.

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