SPDM and JobBoss
Customer Company Size
SME
Region
- America
Country
- United States
Product
- JobBOSS
Tech Stack
- ERP System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Equipment & Machinery
- Aerospace
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
Services
- System Integration
- Training
About The Customer
San Diego Precision Machining (SDPM) is a 45-person company founded in 1971. They originally started as a prototype shop for the San Diego region, but over time, they expanded into longer production runs and more materials. Today, they are well known for their high-quality product and attention to customer needs. They are ISO 9100:2009 and AS 9100 Rev C certified. The company’s commitment to quality, delivery, and fair prices makes them a leader in the industry. SDPM specializes in close tolerance CNC machining for both small volume prototypes and high volume production quantity runs. Its customers are in industries ranging from medical devices to aerospace and military – all industries where tight tolerances are required. The company works with a wide variety of materials including aluminum, stainless, titanium, and even PVC and other plastics.
The Challenge
San Diego Precision Machining (SDPM) was experiencing rapid growth and found that its legacy ERP system could not keep up. The company's owner, Jason Matteson, had plans for further expansion but realized that their existing ERP system wouldn't support this growth. The existing vendor's focus was on traditional MRP rather than ERP for job shops, and despite releasing several new versions, there was no new functionality. Furthermore, the support offered by the vendor was poor. Matteson knew he had to look for a new solution or abandon his growth plans. Despite the previous vendor's efforts to accommodate their needs, SDPM found JobBOSS was a premier solution that could continue to evolve with them.
The Solution
SDPM selected JobBOSS because of its excellent functional fit and reputation for superior support. The implementation of the system was less strenuous and cumbersome than expected, thanks to the outstanding training and support provided by JobBOSS. All users were up and running in less than a month. They ran in parallel for two weeks before going live. The system’s intuitive design made it easy to learn and implement rapidly. SDPM went live using the Quoting, Order processing, Invoicing, Purchasing, Shop Floor Control, Production Scheduling, and Data Collection modules of JobBOSS, and are currently transitioning from their prior accounting system to JobBOSS Financials. One big advantage they noticed right away was the system’s consistency. All the forms – quotations, order acknowledgements, and invoices – have a consistent look and feel, which is important for customers and for the company’s brand.
Operational Impact
Quantitative Benefit
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