Southern Supply Automates Positive Pay Fraud Prevention Measures with Informer
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Informer
Tech Stack
- ERP-agnostic software
- Database connectivity
- Automated scheduling
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Data Visualization
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Fraud Detection
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Southern Supply is a group of distribution and manufacturing companies headquartered in Springfield, Missouri. The company distributes automation and ancillary products to commercial, utility, governmental, and industrial customers throughout the region. Additionally, they manufacture commercial aluminum doors and windows used globally. The company operates various business units, each running different ERPs and sending checks to multiple banks. Jesse Owsley, the Software Project Manager, identified the need to prevent check fraud through positive pay implementation.
The Challenge
Southern Supply, a group of distribution and manufacturing companies, faced significant challenges in preventing check fraud. The company needed to implement positive pay to match checks issued with those presented for payment across various business units. However, there was no practical manual strategy for activating positive pay, leading to delayed payment processing. The company required a streamlined solution to protect against fraudulent activity and ensure timely payments.
The Solution
Southern Supply utilized Informer to automate the process of submitting required check information to banks. The setup took less than a couple of hours for multiple business units running different ERPs. Informer, being ERP-agnostic, allowed the same solution to be used across multiple platforms. The automation was achieved through features like scheduling Jobs to send emails or FTPs to any address and aggregating payment amounts by check number. Informer’s ability to connect to various databases facilitated the process, making it efficient and cost-effective.
Operational Impact
Quantitative Benefit
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