SNCF Technicentre protects devices and sensitive proprietary data with Absolute
Company Size
1,000+
Region
- Europe
Country
- France
Product
- Absolute Persistence
- Absolute Monitoring Centre
Tech Stack
- Endpoint Security
- Cloud-based Console
Implementation Scale
- Departmental Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Cybersecurity & Privacy - Endpoint Security
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Field Services
Use Cases
- Remote Asset Management
- Remote Control
Services
- Software Design & Engineering Services
- System Integration
About The Customer
An Industrial Centre of Excellence, the SNCF Technicentre in Nevers, France specialises in the renovation of TER (Regional Express Train) equipment. Its size and activity make this Technicentre, which employs nearly 1,000 people, one of the most important in the national territory. Its IT equipment consists of 600 devices nearly half of which are laptops. SNCF had a number of laptops that were used on the road or for troubleshooting situations. These devices often contain confidential and commercially sensitive data such as proprietary information about materials, studies, or engineering.
The Challenge
In order to enable the mobile device users, SNCF had to ensure that the devices and the sensitive data they contained were protected. Device loss or theft could result in commercially sensitive data being released to the public. It was therefore necessary for the IT department of the Technicentre to find a solution that could protect their mobile devices and the data they contain whilst being able to withstand hard drive reformatting and operating system reinstallations.
The Solution
Jeremy Verrier, IT Manager at the SNCF Technicentre in Nevers, was introduced to Absolute at an industry forum and learned about its endpoint security solutions. Interested in powerful Persistence® technology by Absolute, Verrier decided to install the solution on all new device deployments at the Technicentre in Nevers. Today, it has been deployed to around 150 devices and installation continues as new devices are rolled out. Persistence technology ensures that the Absolute software agent is never removed. The software can survive reinstallation of the operating system, device reformatting, or a hard drive replacement. This means that IT has a constant connection to every device in its deployment, regardless of user or location. The agent itself is virtually undetectable and emits a silent signal to the Absolute Monitoring Centre, which collects information points about the device such as location, user, hardware and software status. IT Administrators can also remotely delete data, recover files and freeze the device, preventing data from falling into the wrong hands. Ease of installation and administration coupled with an affordable license model were also key factors in the decision to install the solution. Another advantage was the ability to deploy Absolute on all types of device models even if the manufacturers are different – this is particularly useful for the Technicentre, which often has to refresh devices.
Operational Impact
Quantitative Benefit
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