Smiling Bright: How Avanan Put This Insurance Company At Ease
Company Size
11-200
Region
- America
Country
- United States
Product
- Avanan
Tech Stack
- Microsoft 365
- Optical Character Recognition
- API-based security
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Database Security
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Clean Teeth is a small dental insurance company based in the Mountain West. The company holds a vast amount of Personally Identifiable Information (PII), including Social Security numbers, job information, and medical records. This makes it a target for hackers. At least 81% of healthcare or health insurance companies have seen a data breach. In 2015, Anthem, a large insurer, was hacked and patient data for nearly 80 million Americans were exposed. Nick Schmidt runs the IT department for Clean Teeth and was tasked with finding a high-quality security solution to prevent data breaches and keep client information secure.
The Challenge
Clean Teeth, a small dental insurance company, was looking for a comprehensive security solution. They were particularly concerned about securing Personally Identifiable Information (PII) and staying HIPAA compliant. The company holds a vast amount of PII, including Social Security numbers, job information, and medical records, making it a target for hackers. The company was experiencing common malware and phishing attacks, and data leaks were a significant concern. Nick Schmidt, who runs the IT department for Clean Teeth, was tasked with finding a high-quality security solution to prevent data breaches and keep client information secure. He tried several products, from traditional security like Secure Email Gateways to more modern, API-based solutions, but none met his needs.
The Solution
Nick Schmidt discovered Avanan, a security solution that utilizes Optical Character Recognition (OCR) and has a powerful DLP engine. Avanan can identify and mark files containing confidential information like Social Security numbers, bank routing numbers, and more. It can also identify images in files and scanned documents. By using advanced data classification, document fingerprinting, and OCR to identify ePHI in files and email, Avanan can easily deploy policy-based encryption, using role-based, context-aware policies to ensure data security. Avanan's patented technology scans inbound, outbound, and internal email—after default security, but before it reaches the inbox. This approach not only blocks phishing, malware, data loss, and insider threats, but it also allows the platform to take action before malicious content reaches the end-user and before sensitive data leaks.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
