3GTMS > Case Studies > SmartWay Logistics: Superior Visibility, Automation and Optimization with TMS

SmartWay Logistics: Superior Visibility, Automation and Optimization with TMS

3GTMS Logo
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
  • Electrical Grids
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Procurement
Use Cases
  • Last Mile Delivery
  • Transportation Simulation
Services
  • System Integration
About The Customer
SmartWay Logistics is a 4PL company providing logistics services throughout Europe. The company was seeking to streamline its operations by maximizing the automation of its order entering and handling. However, its existing TMS platform was underdeveloped and couldn’t keep up with market demands. The company was spending too much time on manual, repetitive processes due to limited automation capabilities. In addition, poor visibility and optimization capabilities were hampering efforts to deliver the most efficient, cost-effective services in the market. The company was in need of a new TMS that would improve automation, speed up integrations, broaden visibility and strengthen its competitive edge.
The Challenge
SmartWay Logistics, a 4PL company operating throughout Europe, was facing challenges with its existing Transportation Management System (TMS). The system was underdeveloped and unable to meet the growing market demands. The limited automation capabilities of the system resulted in employees spending excessive time on manual, repetitive processes. The company also struggled with poor visibility and optimization capabilities, which hindered their ability to deliver efficient, cost-effective services. The lack of a robust TMS was affecting their competitive edge in the market. SmartWay Logistics was in need of a new TMS that could enhance automation, speed up integrations, broaden visibility, and strengthen its competitive position.
The Solution
SmartWay Logistics opted for the 3Gtms transportation management system, 3G-TM, despite considering larger TMS companies with a longer presence in Europe. The decision was influenced by 3G-TM’s robust functionality, the freedom to configure the system to fit specific needs, and 3Gtms’ partnership approach. The 3G-TM system uses sophisticated optimization algorithms and a comprehensive set of data points to determine and deliver the best plan that can be realistically executed. It manages the full order-to-cash process in real time and within a single system. The system is powerful enough to handle the most complicated projects, yet intuitive enough to be used by all transportation professionals. With the implementation of 3G-TM, SmartWay Logistics was able to simplify its order processing and make significant gains in efficiency and cost.
Operational Impact
  • The implementation of 3G-TM has brought about a transformation in the operations of SmartWay Logistics. The increased automation has allowed employees to refocus their time and effort on larger business objectives and ensuring stellar customer service. The expanded visibility into shipments and access to intuitive portals have improved the speed and accuracy of routing requests and order management. The company can now more efficiently consolidate loads and avoid the manual work of pushing through orders. The real-time optimization capabilities of 3G-TM have enabled SmartWay Logistics to build loads that can actually be executed, taking into account all real-world constraints from the beginning to the end of an order. This has resulted in significant cost and time savings for the company and its customers.
Quantitative Benefit
  • Significant cost and time savings for the company and its customers.
  • Faster and more inexpensive on-boarding for customers and carriers.
  • Increased automation leading to employees focusing on larger business objectives and customer service.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

Related Case Studies.

Contact us

Let's talk!
* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.