Small Veterinary Business Cuts Administrative Work and Ensures Audit Preparedness Using Intelex
Company Size
11-200
Region
- America
Country
- United States
Product
- Intelex Application Builder
Tech Stack
- Web-Based Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
MN Pets is a mobile veterinary practice that is located in Minnesota and serves the Twin Cities. The successful small business was created in 2010 by Dr. Rebecca McComas, who recognized the region’s need for a compassionate, at-home pet euthanasia service provider. Today MN Pets employs five doctors and two grief counselors and continues to grow. Like many small businesses, MN Pets tracks client information and invoices, expenses such as employee and contractor compensation, revenues, and taxes. However, they face the added challenge of maintaining records on narcotic drug inventories and usage for the Drug Enforcement Administration (DEA), in addition to veterinary medical records for patients.
The Challenge
MN Pets, a small mobile veterinary practice, was facing the challenge of maintaining records on narcotic drug inventories and usage for the Drug Enforcement Administration (DEA), in addition to veterinary medical records for patients. They had outgrown their Excel spreadsheets and needed a centralized software solution that would allow real-time connection for multiple users, simplifying their processes and recordkeeping. It was also necessary that the solution be user-friendly and easily implemented with minimal technical knowledge and minimal ongoing support. The off-the-shelf and custom-built solutions that MN Pets encountered were too inflexible or too complex for their requirements.
The Solution
The Intelex Application Builder was suggested by someone who had experience with the Intelex system in an enterprise environment. Intelex’s Application Builder provided MN Pets with a set of functionalities they were able to use to create their own software solution. Taking advantage of Intelex’s secure and centralized Web-Based Platform, MN Pets configured the system to match their unique business processes and requirements. With some assistance from the Intelex team, the project moved from conception to implementation in two months. Legacy data was imported from Excel, and the intuitive design of the system kept the training time to a minimum which allowed the new system to be embraced quickly. MN Pets calls their solution “The Buddy System” in honor of their mascot, a beagle/hound mix named Buddy.
Operational Impact
Quantitative Benefit
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