SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix
Company Size
1,000+
Region
- America
- Europe
Country
- United Kingdom
- United States
Product
- Sage 500 ERP
- Sage SalesLogix
Tech Stack
- GPS
- Barcode functionality
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
SkyHawke Technologies, LLC, operating as SkyGolf®, makes the world’s leading golf rangefinder—SkyCaddie®. While competitors rely on outdated satellite and aerial images for their GPS maps, SkyGolf’s mappers walk every course using survey-grade equipment for the most complete and reliable course information available. Over the last 10 years, SkyGolf has had to continuously hone and perfect its products, processes, and services to manage its exponential growth worldwide. This growth required enterprise-level tools, which is why SkyGolf selected Sage 500 ERP* and Sage SalesLogix to keep its operations in full swing.
The Challenge
SkyGolf, a busy distributor, needed a sophisticated solution to optimize its distribution and customer service operations. The company prides itself on efficient order handling, and its high volume of orders tests that capability daily. Each SkyCaddie unit is serialized, and that serial number becomes the key data element that enables the company to track the unit from receipt through distribution all the way to retail purchase, service, and repair. As retail customers purchase a new unit and register it online, that data flows into Sage SalesLogix, completing the cycle.
The Solution
SkyGolf selected Sage 500 ERP and Sage SalesLogix as its integrated business management solution. The flexibility and open database structure of both Sage 500 ERP and Sage SalesLogix make it possible to design and implement a tailored and comprehensive business management solution. Both products offer advanced customization options, and SkyGolf has taken advantage of the customization options to build an ideal solution. Using the barcode functionality inherent in Sage 500 ERP, the company’s warehouse employees scan picking sheets, items, and serial numbers as they pick, pack, and ship. A sophisticated UPS® integration application, developed by the company’s Sage Authorized Partner, has proven to be a step-saver; it captures the package’s tracking number and writes it into the Sage 500 ERP database and automatically generates an email informing the customer of the details of their shipment.
Operational Impact
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