ShoreTel Effectively Simplifies and Socializes Recruiting Strategy with Jobvite
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Jobvite Hire
Tech Stack
- Social Media Integration
- Workflow Management Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Human Resources
- Business Operation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
ShoreTel, Inc. is a leading provider of IP phone systems and unified communications solutions. The company is known for its award-winning on-premises IP-PBX solution and cloud-based hosted phone system, which eliminate complexity and improve productivity. ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate efficiently. Headquartered in Sunnyvale, California, ShoreTel has regional offices and partners worldwide, boasting a workforce of over 1,000 employees.
The Challenge
In 2009, ShoreTel's recruiting department faced significant challenges in workflow organization, candidate management, and recruiting processes. The company, which operates in a niche industry, struggled to find and process top technology talent. The outdated, email-based system further complicated the situation, making it difficult for hiring managers to manage the rapidly growing employee base. ShoreTel needed a new system to streamline its recruiting strategy and improve internal communication.
The Solution
ShoreTel selected Jobvite as its new recruiting platform due to its social media capabilities and workflow management technology. Jobvite's easy information-sharing capabilities and leveraging of social networks allowed ShoreTel to reorganize its recruiting strategy to prioritize quality hires. The platform's seamless workflow process enabled ShoreTel to efficiently track candidates and ensure that tasks were completed without any delays. Jobvite's social media integration also helped ShoreTel tap into the networks of its employees to find top talent quickly. The platform's reach-expanding technology allowed ShoreTel to post job openings and attract candidates across all networks, leading to a 35% increase in referral hires.
Operational Impact
Quantitative Benefit
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