ShipTo Partners: Achieving Accurate Inventory Data with SkuVault Core

ShipTo Partners is a Third-Party Logistics (3PL) provider based in Canada. The company was founded by Simon Cote, who recognized the need for outsourced logistics services among Canadian retailers. ShipTo Partners offers a range of services, including warehousing and shipping, to help businesses focus on growth while they handle the logistics. Their clients are diverse, selling a wide range of products through various channels, including websites, marketplaces, and brick-and-mortar stores. Some clients have hundreds of SKUs and product variations, making inventory management a complex task. Despite starting without any software, ShipTo Partners has grown rapidly, expanding their warehouse space and client base.

ShipTo Partners, a Canada-based Third-Party Logistics (3PL) provider, faced a significant challenge in managing and tracking their inventory. The company started without any software, leaving them with no technology to handle their diverse shipping needs. Their clients' sales came from various channels, including websites, marketplaces, and physical stores, making inventory management even more complex. For instance, one client had over 400 SKUs, while another sold products with 600 color variations across multiple sales channels. The lack of inventory visibility led to discrepancies in local sales quantities and warehouse inventory. Furthermore, clients struggled to view inventory quantities for each channel in one place, and ShipTo Partners had no way to provide this information. The absence of technology was causing a pileup of misinformation and inefficiencies.

Four months into the business, ShipTo Partners decided to implement an inventory management software. They chose SkuVault Core, which provided inventory tracking and visibility for every business that utilized their 3PL warehouse space and services. The software allowed them to implement Wave Picking to reduce pick times, Kitting, and advanced Quality Control to cut mis-ships and mis-picks. The customization of the Wave Picking feature enabled them to customize pick lists and routes for each client, improving accuracy and efficiency. The Quality Control process made their operations error-free. SkuVault Core also provided a robust suite of reports for invoicing and other automated exports, enabling ShipTo Partners to charge clients based on their warehouse space utilization. The software gave them a centralized home for inventory reports, providing more visibility into the client’s multichannel sales than the client themselves.

• The implementation of SkuVault Core has brought significant operational benefits to ShipTo Partners. The software has not only improved inventory visibility and accuracy but also streamlined their logistics processes. The customization of the Wave Picking feature and the implementation of advanced Quality Control have made their operations more efficient and error-free. The software's robust reporting capabilities have simplified invoicing and other administrative tasks, saving time and effort. Furthermore, the increased visibility into clients' multichannel sales has become a selling point for the business. The software's scalability and ease of use have also been praised, with the company able to set up new clients quickly and at a reasonable cost. Overall, SkuVault Core has empowered ShipTo Partners with accurate inventory data, enabling them to help their clients grow and make better forecasting decisions.

• ShipTo Partners quickly outgrew their initial 2,000 sq. ft. warehouse and now operate inside an 8,500 sq. ft. space.

• The implementation of SkuVault Core reduced pick times and cut mis-ships and mis-picks.

• The software provides a centralized home for inventory reports, giving ShipTo Partners more visibility into the client’s multichannel sales than the client themselves.