Case Studies > Seamless Supplier Management with Avetta’s Supplier-Centric and Data-Driven Solutions

Seamless Supplier Management with Avetta’s Supplier-Centric and Data-Driven Solutions

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Avetta Contractor Management Solution Suite

Tech Stack

Data-Driven Solutions

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Telecommunications

Applicable Functions

Business Operation
Procurement

Services

Software Design & Engineering Services
System Integration

About The Customer

Sabre Industries Telecom Services, headquartered in Champaign, Illinois, is a company with a legacy of 19 years in the telecom domain. They offer full turnkey construction and maintenance services. Over the years, they have onboarded several subcontractors at various levels of scale to execute their operations. At any given point of time, they had close to 400 subcontractors working for them. Such a substantial number led to significant logistical challenges, which became more pronounced as the processes were manually executed. The company faced significant challenges in managing the volume of documentation for prequalification and regulation of processes, including master service agreements (MSAs), certificates of insurance (COIs), and purchase orders (POs).

The Challenge

Over the years, Sabre Industries onboarded several subcontractors at various levels of scale to execute their operations. At any given point of time, they had close to 400 subcontractors working for them. Such a substantial number led to significant logistical challenges, which became more pronounced as the processes were manually executed. For starters, the volume of documentation for prequalification and regulation of processes; in the form of master service agreements (MSAs), certificates of insurance (COIs), and purchase orders (POs), among others; was immense. Secondly, the entirety of the documentation required close monitoring to detect crucial issues such as suppliers with no MSAs and insurance renewals, and consequently, suppliers issued POs without proper documentation to approve them. From subcontractor audits to document mailing, monitoring, and maintenance, the processes were manual in nature and overseen by an in-house team. The team was finding it difficult to run the processes for such a vast subcontractor network.

The Solution

Backed by their rich history as a prequalified Avetta contractor, Sabre found their answer in Avetta’s holistic contractor management solution suite as a client. As their subcontractors operated at different levels of scale, most of whom functioned with a small-scale setup, they needed a system that would offer an easier transformation for every subcontractor. Avetta’s solutions included a comprehensive suite of tools designed to streamline the management of subcontractors, ensuring that all necessary documentation was in place and up-to-date. This included automated tracking and alerts for insurance renewals and other critical compliance documents. The system also provided a centralized platform for managing master service agreements (MSAs), certificates of insurance (COIs), and purchase orders (POs), reducing the administrative burden on Sabre’s in-house team. By leveraging Avetta’s data-driven solutions, Sabre was able to significantly improve the efficiency and accuracy of their subcontractor management processes.

Operational Impact

With Avetta’s supplier management solutions, Sabre achieved several benefits such as improved compliance and reduced administrative burden. The automated tracking and alerts for insurance renewals and other critical compliance documents ensured that all necessary documentation was in place and up-to-date. This significantly reduced the risk of non-compliance and associated penalties.
The centralized platform for managing master service agreements (MSAs), certificates of insurance (COIs), and purchase orders (POs) streamlined the documentation process, making it easier for Sabre’s in-house team to manage their subcontractor network. This led to improved efficiency and accuracy in their subcontractor management processes.
The data-driven solutions provided by Avetta enabled Sabre to gain better insights into their subcontractor network, allowing them to make more informed decisions. This improved the overall management of their subcontractors, leading to better performance and reduced risks.

Quantitative Benefit

Reduction in average total recordable incident rate (TRIR) from 0.96 in 2017 to 0.71 in 2019
Drop in average lost-workday case rate (LWCR) from 0.31 in 2017 to 0.25 in 2019
Decrease in average days away, restricted or transferred (DART) rate from 0.49 in 2017 to 0.37 in 2019
Direct cost savings to the equivalent of any prospective full-time employee