Case Studies > Scout Logistics is saving time with MacroPoint load tracking software

Scout Logistics is saving time with MacroPoint load tracking software

Company Size
1,000+
Region
  • America
Country
  • Canada
Product
  • MacroPoint
Tech Stack
  • ELD/GPS devices
  • Mobile Phones
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - Cellular
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Track & Trace of Assets
Services
  • System Integration
About The Customer
Scout Logistics Corporation, North America’s leading perishable logistics specialist, is one of Canada’s largest non-asset based transportation providers. Founded in 2011 and headquartered in Toronto, Scout provides tailored freight solutions from Source-to-Door, transporting over 500 million pounds of refrigerated goods each year.
The Challenge
Spending two to three hours daily making as many as 60 check calls to 30 drivers was limiting the time Scout Logistics could spend working with customers and generating new business.
The Solution
Before assigning loads to carriers, Scout Logistics now requires MacroPoint load tracking software on driver phones. Since enabling the patented location tracking software that gives third parties load status and location visibility on their shipments, the company has seen a 90% acceptance rate among carriers and drivers. Providing visibility into the location of freight, MacroPoint can be activated from a driver’s mobile phone, including flip phones, or existing in-cab ELD/GPS devices. The cutting-edge tracking technology fits perfectly with the practice at Scout Logistics of investing in innovation that helps ensure 100% transparency throughout the supply chain.
Operational Impact
  • By enabling MacroPoint load tracking software, Scout Logistics is eliminating the need for check calls with 30 drivers every morning and afternoon.
  • Enhancing the efficiency of its operation and customer service.
  • Investing the time in generating new business.
Quantitative Benefit
  • 90% acceptance rate among carriers and drivers.

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