Sage 300 Speeds Operations at Marathon Brake Systems
Company Size
11-200
Region
- America
Country
- United States
Product
- Sage 300
- Sage CRM
Tech Stack
- SQL
- Microsoft Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Marathon Brake Systems is a company that distributes heavy-duty brake lining products to fleet customers, auto supply stores, and repair facilities. The company was founded in 1991 and has built a reputation for superior products backed by excellent service. With sales professionals stationed across North America, the Caribbean, and Mexico, Marathon Brake Systems’ reach is broad. The company is based in Cartersville, Georgia.
The Challenge
Marathon Brake Systems, a distributor of heavy-duty brake lining products, was in need of a modern and robust business management solution to replace its previous version of Sage PFW ERP. The company wanted better inventory control tools and an integrated customer relationship management (CRM) system. The company's sales professionals are stationed across North America, the Caribbean, and Mexico, making it crucial for the company to process orders quickly and efficiently to maintain its service levels.
The Solution
Marathon Brake Systems chose Sage 300 as their business management solution. The flexible SQL architecture of Sage 300 enabled the company’s business partner to create specialized views and queries to deliver the precise information its staff needs. For example, a customized view was created that shows the component items associated with the assembly item, including their quantity available and committed by warehouse. This query is used to determine if the components on hand to build the ordered item. Sage 300 also provides more accurate costing data for the company's assembled items and reduces manual entry. The assembly process removes the components from inventory and replaces them with the finished item as the goods are sold. The company also implemented Sage CRM to provide their sales representatives with fast, reliable, and comprehensive access to customer, inventory, and order data.
Operational Impact
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