Ruan's Integrated Solutions for Nationwide Transportation Management
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- SAP IDoc
Tech Stack
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Ruan is a leading third-party logistics provider with over eight decades of experience in transportation management. The company offers complete supply chain solutions, focusing on continuous improvement, cost reduction initiatives, safety, and overall supply chain efficiency. Ruan collaborates with customers to evaluate, optimize, and deliver one-source transportation solutions. The company invests in equipment, hires experienced drivers, and implements best-of-breed technology to provide unparalleled service. Ruan's flexible Integrated Solutions deliver additional value every day, making them a valued partner for clients seeking comprehensive logistics solutions.
The Challenge
Ruan faced the challenge of managing a complex transportation network for a client with nationwide deliveries from multiple locations. The client required a comprehensive solution to handle various types of loads, including bulk tanker loads of denatured and pure alcohol, dry van truckload and LTL of food ingredients, and intermodal versus truck analysis for cost optimization. Additionally, the client needed 24/7 customer service support, mode selection, load management, and optimization for carrier rates and service capacity. The challenge also included managing hazmat endorsement requirements and washout schedules based on prior load specifications.
The Solution
Ruan implemented an Integrated Solutions Partnership to address the client's transportation management needs. The solution included two logistics specialists on-site at the client's corporate office, managing 15 core carriers for nationwide deliveries. Ruan provided 24/7 coverage through their customer service support center in Des Moines, IA. The solution involved mode selection and load management for over 8,500 annual loads, including bulk tanker loads, dry van truckload, and LTL of food ingredients. Ruan also managed washout schedules, hazmat endorsement requirements, and optimized carrier rates and service capacity. A customized workflow and order integration were built based on SAP IDoc formats, allowing Ruan to determine transportation plans, integrate routed orders with shipment details, and communicate with the client's customer service team. Additionally, Ruan dedicated a fleet in Kansas for specific runs requested by the client's end customers.
Operational Impact
Quantitative Benefit
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