Case Studies > Roper Pump Enhances Security Posture with Arctic Wolf’s SOC-as-a-Service

Roper Pump Enhances Security Posture with Arctic Wolf’s SOC-as-a-Service

Company Size

200-1,000

Region

America

Country

United States

Product

Arctic Wolf SOC-as-a-Service
Arctic Wolf Managed Detection and Response
Amazon EC2
Amazon S3

Tech Stack

Managed Detection and Response (MDR)
AWS
Telemetry

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Digital Expertise
Employee Satisfaction

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Identity & Authentication Management
Cybersecurity & Privacy - Network Security

Applicable Industries

Equipment & Machinery

Applicable Functions

Business Operation
Quality Assurance

Services

Cloud Planning, Design & Implementation Services
Cybersecurity Services
System Integration

About The Customer

Roper Pump, founded in 1857, is a globally recognized provider of innovative fluid handling solutions, including external gear pumps, flow dividers, and progressing cavity power sections and pumps. The company leverages its expertise in fluid dynamics to deliver superior engineering offerings for challenging applications. With over 260 employees, Roper Pump operates offices in Commerce, Georgia, Houston, Texas, and Chicago, Illinois. The company's IT team manages a diverse infrastructure, including over 300 workstations, 125 servers, and AWS cloud infrastructure. Roper Pump differentiates itself in the fluid dynamics marketplace through superior technology and spends considerable time ensuring the security of its valuable intellectual property, which includes patented processes and products.

The Challenge

Roper Pump faced significant challenges in managing and securing a diverse and distributed network. The company lacked visibility into its infrastructure, which included over 300 workstations, 125 servers, and AWS cloud infrastructure. Additionally, the IT team was constrained by limited resources and needed to satisfy risk management questionnaires from strategic customers. The increasing threat environment and the need to protect valuable intellectual property further complicated the situation. The company required a comprehensive solution to monitor its infrastructure and gather security insights from log data generated by its various IT systems.

The Solution

Roper Pump selected Arctic Wolf’s SOC-as-a-Service featuring Managed Detection and Response (MDR) to address its cybersecurity challenges. The solution was initially deployed in early 2017 across Roper Pump's on-premises environment and later extended to its AWS deployment. Arctic Wolf's MDR offering provided comprehensive monitoring and compliance capabilities, including visibility into administrative accounts and previously unwatched activities. The service also included regular review meetings with Arctic Wolf's Concierge Security Team to improve Roper Pump's security posture. Arctic Wolf monitors the AWS environment, including Amazon EC2 instances and S3 storage buckets, ensuring everything is properly configured, locked down, and monitored on an ongoing basis. The MDR service also helps contain threats on endpoints, making the IT team more efficient and effective.

Operational Impact

Arctic Wolf's SOC-as-a-Service provided security visibility across Roper Pump's entire environment, both on-premises and in the cloud.
The service monitored AWS infrastructure, including EC2 instances and S3 storage activity, ensuring proper configuration and security.
Roper Pump progressively increased the number of log sources ingested by Arctic Wolf MDR, enhancing overall security.
The MDR service helped uncover issues such as malware and adware beaconing on endpoints, questionable administrative account activity, and users visiting known malicious websites.
Regular review meetings with Arctic Wolf's Concierge Security Team provided ongoing advice and partnership, improving Roper Pump's security posture.

Quantitative Benefit

Roper Pump manages over 300 workstations and 125 servers.
The company operates with over 260 employees across multiple offices.
Arctic Wolf MDR ingests log sources at no additional cost, enhancing security without increasing expenses.