Rome Airports Re-engineer Real Estate and Facilities Management Business Processes with ARCHIBUS
Company Size
1,000+
Region
- Europe
Country
- Italy
Product
- ARCHIBUS
- GDS McDonnell Douglas Geographic Information System
- Autodesk
- SAP
Tech Stack
- Web-based ARCHIBUS
- Geographic Information System (GIS)
- AutoCAD
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Regulatory Compliance Monitoring
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Aeroporti di Roma Group (ADR) is responsible for the oversight of Rome’s Leonardo da Vinci-Fiumicino and Ciampino Airports. ADR manages the airports’ commercial retail space, infrastructure, planning, operations, and real estate. The company is tasked with handling the anticipated growth of these facilities over the next 30 years. ADR’s responsibilities include managing retail concessions and other needs within the airports. The company embarked on a major systems re-engineering project to update its financial, real estate, and facilities management information systems. This project was driven by the expected growth in passenger volume and the need to manage an expanded terminal and runway footprint, as well as upgraded facilities management, telecommunications, and financial systems. ADR aims to improve facilities management and planning, provide more responsive service to resident businesses, enhance the passenger experience, and ensure regulatory and tax compliance.
The Challenge
Rome’s Leonardo da Vinci-Fiumicino and Ciampino Airports are expected to experience significant growth over the coming decades. To manage this growth, Aeroporti di Roma Group (ADR), the exclusive facilities management vendor, needed to update its financial, real estate, and facilities management information systems. The challenge was to re-engineer these systems to handle the anticipated increase in passenger volume, which is projected to reach 100 million passengers a year by 2040, up from 40 million today. Additionally, ADR needed to manage the expanded terminal and runway footprint, upgraded facilities management, telecommunications, and financial systems. The goal was to improve facilities management and planning, provide more responsive service to resident businesses, enhance the passenger experience, and ensure regulatory and tax compliance.
The Solution
ADR incorporated the latest Web-based version of ARCHIBUS software, integrated with the GDS McDonnell Douglas Geographic Information System for building and infrastructure mapping, Autodesk, SAP, and other systems. This integration allowed the ADR team to create optimal process efficiency, data-sharing, platform/business integration, and data normalization. ARCHIBUS Space Management was a key application for chargeback calculation and building management. The software also supported airport tax registry and regulatory accounting, as well as concession management functions. Additionally, ADR stored 50,000 drawings within the system. The implementation of these systems resulted in significant improvements in data collection, management, and updates for retail concessions and other spaces. The integration of these technologies provided ADR with better overall control of the expanding airport footprint, which has grown significantly over the last few decades.
Operational Impact
Quantitative Benefit
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