Returpack's Transition to In-House Transport Planning with AMCS Solution
Customer Company Size
SME
Region
- Europe
Country
- Sweden
Product
- AMCS Route Planning System
- AMCS Fleet Planning System
- AMCS Mobile Solution
- AMCS Web Portal
Tech Stack
- Route Planning System
- Fleet Planning System
- Mobile Solution
- Web Portal
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Recycling & Waste Management
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Returpack is Sweden's largest deposit-refund player, responsible for collecting and recycling 1.7 billion cans and bottles annually. They manage deposits for 2,700 stores across Sweden, operating with approximately 48 trucks daily. With 65 employees, Returpack operates from one factory and 24 terminals. In 2015, their turnover was 2.5 billion Swedish krona. Historically, they relied on 20 independent external transporters for transport planning and execution, which led to a lack of visibility and control over operations. To improve efficiency and service levels, Returpack decided to handle transport planning in-house.
The Challenge
Historically, Returpack relied on 20 independent external transporters for planning and executing transport and collection activities. This approach led to a lack of visibility and control over day-to-day operations and transport costs. To increase efficiency and ensure high service levels, Returpack decided to take over transport planning themselves. They needed a solution that could handle daily operational planning, tactical development of master routes, and strategic perspectives. The solution also needed to collect and analyze data to optimize terminal locations and the collection process.
The Solution
Returpack implemented the AMCS solution to regain control over their transport activities. The solution includes a suite of integrated modules for strategic, tactical, and operational planning. Master routes are planned in the AMCS route planning system and optimized based on recurring customer visits. These routes are then transferred to the AMCS fleet planning system for operational planning and execution. The AMCS mobile solution facilitates real-time communication between drivers and the central planning office. The system also automates payment calculations and integrates with Returpack's existing systems, such as their customer register and invoice management system.
Operational Impact
Quantitative Benefit
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