Reducing Impacts and Managing Growth
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- iWAREHOUSE
- iIMPACT
- iMETRICS
- iCONTROL
- iVERIFY
Tech Stack
- Fleet Optimization System
- Real-Time Data Monitoring
- Online Web Portal
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Employee Satisfaction
- Environmental Impact Reduction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Food & Beverage
Applicable Functions
- Warehouse & Inventory Management
- Maintenance
Use Cases
- Fleet Management
- Predictive Maintenance
- Inventory Management
Services
- System Integration
- Training
About The Customer
Masters Gallery Foods is a full-line supplier of cheese products headquartered in Plymouth, Wisconsin. The company has a significant presence in the food and beverage industry, providing a wide range of cheese products to various markets. In June 2009, the company undertook a major expansion, increasing its lift truck fleet from 12 to 19 trucks and more than doubling the size of its main warehouse from 40,000 square feet to 110,000 square feet. This expansion included the addition of new racking systems and the hiring of new personnel, highlighting the company's growth and commitment to improving its operational capabilities.
The Challenge
Masters Gallery Foods faced significant challenges in managing the impacts and damages to their lift trucks, new racks, and products. The company had recently expanded its warehouse size and increased its lift truck fleet, which necessitated a more efficient fleet management system. The primary challenge was to reduce the damage occurring to the new infrastructure and improve the overall productivity of the lift truck operations. Additionally, the company needed to comply with OSHA mandates for pre-operation checklists, which were previously managed through paper forms, adding to the administrative burden.
The Solution
To address the challenges, Masters Gallery Foods implemented the iWAREHOUSE fleet and warehouse optimization system from The Raymond Corporation. The system was installed in August 2009 and included several modules designed to enhance operational efficiency. The iIMPACT module was used to monitor and assess lift truck impacts, providing real-time notifications and alerts to warehouse and service managers. This allowed for immediate action and training to reduce the number of impacts. The iMETRICS module was utilized to monitor the average uptime and productivity of the lift trucks, aiding in the expansion of third-shift operations and setting operating parameters for new operators. Additionally, the iVERIFY module helped the company comply with OSHA mandates by digitizing the pre-operation checklist process, making it more sustainable and efficient. The iTRACK module was used for maintenance analysis, allowing for root-cause analysis and better management of maintenance needs.
Operational Impact
Quantitative Benefit
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