Real-Time Visibility Enhances Customer Experience for AFS Logistics
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Consumer Goods
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Last Mile Delivery
- Transportation Simulation
Services
- System Integration
About The Customer
AFS Logistics LLC is a third-party logistics company based in Shreveport, La. The company offers a portfolio of services to over 350 clients, which include manufacturers, retailers, consumer goods producers, medical, and automotive. AFS’s services include less-than-truckload, parcel, audit, and transportation management. The company was looking for a technology partner that could provide visibility of shipments in transit, document retrieval, and electronic bill of ladings (eBOLs).
The Challenge
AFS Logistics, a third-party logistics company based in Shreveport, La., was faced with the challenge of tracking all shipments for its shipper customers. The company needed a technology partner that could provide visibility of shipments in transit. The solution had to offer document retrieval, electronic bill of ladings (eBOLs), and in-transit visibility of shipments. The company also required a solution that could provide one-to-many connections between shippers and carriers. The challenge was further compounded by the need for a solution that could automate redundant and laborious tasks, including shipment order recognition, quoting, booking, dispatching, tracking, document retrieval, and shipment reporting.
The Solution
AFS Logistics chose project44 as its technology partner. project44's visibility platform was selected for its ability to provide in-transit visibility of shipments, document retrieval, and electronic bill of ladings (eBOLs). The platform also offered logistics expertise, topnotch customer support, and Application Programming Interface (API) technology that enables one-to-many connections between shippers and carriers. By using project44 for shipment visibility, AFS was able to streamline both communication and operation workflow. The platform automated their clients’ redundant and laborious tasks, including shipment order recognition, quoting, booking, dispatching, tracking, document retrieval, and shipment reporting. project44 also enabled AFS to electronically provide its clients with shipment status notifications and delivery exception reports.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
