EcoOnline > Case Studies > Proactive Safety Approach Enhancement with eCompliance at Spartan Controls

Proactive Safety Approach Enhancement with eCompliance at Spartan Controls

Technology Category

Robots - Wheeled Robots

Applicable Industries

Cement
Mining

Use Cases

Onsite Human Safety Management
Personnel Tracking & Monitoring

Services

System Integration
Training

About The Customer

Spartan Controls is an industrial services company with 14 locations across three provinces in Western Canada. They deliver innovation in industrial services to a multitude of customers in various industries, such as oil and gas, mining, and more. With a noble vision to create a safer and more sustainable world for their teams and customers, Spartan Controls is helping to protect people and the environment one customer at a time. They have been offering their services for over 60 years and have a workforce spread across multiple locations.

The Challenge

Spartan Controls, a company with 14 locations across three provinces, faced a significant challenge in managing safety across all sites using a paper and Excel-based safety system. This method resulted in administrative burden and efficiency losses, with most of their time spent managing paperwork and completing actions manually rather than focusing on key priorities. The paper-based system made it difficult to follow up on tasks and provide feedback or corrective actions to teams based on forms submitted. With a workforce spread across multiple locations, participation and connection amongst teams were harder to gauge. The paper-based system also made employees feel there was no feedback loop when forms were submitted, resulting in lower safety engagement. Employees traveling from site to site had to manually manage hazard reports and inspections, which was inefficient and led to a safety culture that was not at its highest potential. Manual processes and Excel spreadsheets also led to little insight into safety metrics and KPIs, making it difficult to track data and build reports.

The Solution

Spartan Controls has now completely digitised and centralised all their safety information and data into one easily accessible digital solution, making them completely paperless. This has helped to streamline their processes as everything is now automated. Employees can complete inspections and forms within the system, hit submit, and drive the necessary corrective actions. eCompliance has helped connect their teams as they all work within one system. With a mobile workforce, the mobile app has been essential as it offers offline capabilities and is extremely user-friendly. Employees can easily complete forms and inspections as it is now at their fingertips. This has resulted in a shift in the safety culture with increased engagement and reporting. The robust reporting engine and advanced analytics capabilities have also given the team a chance to gain greater visibility into their safety program. This has allowed them to be more proactive and track trends and patterns to efficiently protect their teams and customers.

Operational Impact

With the help of a digital safety solution, Spartan Controls has seen several safety successes. They have observed a significant improvement in the completion of action items, with the average days to complete actions being 0.64 days. They have also seen a substantial increase in form submissions and reports, indicating greater employee engagement and a stronger safety culture. The level of commitment to the customer that the eCompliance customer service team offers is second to none. The team was there when needed and continues to support Spartan Controls in catering the software to the organisation’s needs. A greater connection to industry peers and the safety community was another element that eCompliance offered Spartan Controls. They can now share best practices with other eCompliance customers, allowing them to grow and learn from one another to drive proactive, continuous improvement.

Quantitative Benefit