PolicyTech® Enables Streamlined Communication and Centralized Policy & Procedure Management
Company Size
200-1,000
Region
- America
Country
- United States
Product
- PolicyTech
Tech Stack
- Policy & Procedure Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Education
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
St. Joseph’s Indian School is a non-profit residential school for Native American students from first through twelfth grade. Operating for nearly 100 years, year-round, the school provides education, health care, counseling, and other related residential services at no cost to families and students. Located in rural Chamberlain, South Dakota, students attending St. Joseph’s represent the tribes of the Great Plains Region and most are affiliated with the Lakota, Dakota, and Nakota tribes. The school operates 24/7 during most months of the year with students and staff onsite at all times.
The Challenge
Before implementing PolicyTech, St. Joseph’s relied on personal drives, shared drives, and binders containing the various policies and procedures. This led to version control issues and inefficiencies, as well as duplicative work. The organization also faced unique policy challenges due to its specific nature. The lack of a centralized system led to silos between departments and a lack of transparency. Team members were often working on the same thing without knowing it, leading to unnecessary duplication of efforts.
The Solution
St. Joseph’s implemented PolicyTech for centralized management of policies and procedures. This allowed for quick access to necessary information, especially in the case of medical and mental health events. The Properties Wizard functionality allowed for linking documents together and inserting updates to templates so when program updates occur the information is automatically and accurately adjusted. The search feature within PolicyTech also proved useful during leadership meetings, allowing for convenient and quick access to documents in real-time.
Operational Impact
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