Perry County Sees the Benefits
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Ecolane DRT
Tech Stack
- Real-time Reporting
- Automated Data Collection
- Web-based Supervision Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Perry County Transit, located in central Pennsylvania, has an operating area of over 550 square miles. They run 375 trips per day using 28 vehicles (plus subcontractors). The agency was using a basic Windows scheduling system and faced multiple challenges in building reliable daily schedules and monitoring their fleet. The rural terrain made their two-way radios costly and unreliable, and their dependence on manual scheduling led to inefficient and inaccurate data entry. This resulted in cumbersome financial management and difficulty in managing route changes, contributing to an operational deficit. The staff also struggled with performing compliance checks on their provided services.
The Challenge
Perry County’s challenges building reliable daily schedules as well as monitoring a fleet of vehicles represented just a couple issues the agency faced prior to implementing Ecolane software. Difficult-to-maintain two-way radios had also been their standard but were costly and unreliable in the rural terrain which made up Perry’s operating area. Additionally, the agency’s dependence on manual scheduling led to inefficient, and often inaccurate, data entry. Reports which were subsequently run on that inaccurate data added to the headaches. One of Perry’s largest struggles was the staff’s inability to perform compliance checks on their provided services. Poor Data Entry, Cumbersome financial management, Difficulty managing route changes, Operational deficit.
The Solution
The implementation of Ecolane DRT scheduling and dispatch software provided Perry County Transit with multiple benefits. The overall ease-of-use and intuitive design of Ecolane's platform allowed for a smooth transition for administrators, drivers, and schedulers. The real-time nature of the software enabled more efficient transit management across the board. Ecolane DRT provides continuous optimization and fully automated scheduling and dispatching. Automated data collection and real-time reporting have improved system management and administration. Web-based supervision and administration tools allow the staff to monitor, guide, control, and adjust their operation in real-time. Drivers have an intelligent interface, freeing them to focus on safety and customer service.
Operational Impact
Quantitative Benefit
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