Non-profit organization creating cutting edge rural transportation networks
Company Size
11-200
Region
- America
Country
- United States
Product
- QRyde for Communities
- QRyde Marketplace
Tech Stack
- Mobility as a Service (MaaS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Healthcare & Hospitals
- Transportation
Applicable Functions
- Field Services
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Feonix – Mobility Rising is a non-profit organization established in 2018, dedicated to eliminating transportation inequities in rural and urban communities. As a registered 501(c)(3) organization, Feonix supports local leaders in developing community-led strategies to address long-term mobility challenges. The organization operates in four states—South Carolina, Michigan, Nebraska, and Texas—and serves over 378 communities. Feonix integrates emerging technologies into local transportation ecosystems, focusing on filling mobility gaps in rural and transit-isolated areas. Their mission is rooted in Mobility as a Service (MaaS), aiming to provide improved mobility solutions for diverse communities.
The Challenge
Feonix - Mobility Rising faced significant challenges in providing transportation services to rural communities. These areas had large service areas with diverse ridership needs and limited mobility resources, such as vehicles, drivers, and hours of operation. Additionally, there was a huge disparity in the number of cancelled rides between rural and urban areas. The organization needed a solution to reduce mobility gaps and provide available, on-demand services to these underserved communities.
The Solution
Feonix implemented the QRyde technology platform to address the mobility challenges in rural areas. QRyde offers low-cost transportation solutions accessible via call center, website, and smartphone app. The platform allows riders, communities, and caregivers to book multimodal trips, providing a variety of transportation options. The QRyde Marketplace enables transportation providers to accept or decline ride requests, eliminating the need for expensive dispatch software. This system benefits both large and small providers and offers riders a broader range of transportation choices. Additionally, the platform allows medical campuses and case managers to act as mobility managers, tailoring transportation options to meet specific rider needs.
Operational Impact
Quantitative Benefit
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