Nolan Transportation Group Increases Shipment Visibility Across North America with the Descartes MacroPoint™ Solution
Company Size
1,000+
Region
- America
Country
- Canada
- Mexico
- United States
Product
- Descartes MacroPoint™
Tech Stack
- Cloud-based Solutions
- Real-time Freight Tracking
- Transportation Management System (TMS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Remote Asset Management
- Supply Chain Visibility
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Nolan Transportation Group (NTG) is a full-service, third-party logistics company dedicated to delivering the highest level of service in the transportation industry across the U.S., Canada, and Mexico. NTG's carrier base consists of over 60,000 independent transportation/trucking companies, facilitating the movement of customers' products. The company establishes long-term relationships with its customers based on trust and the highest level of service. NTG's operations span across North America, and it is committed to enhancing service delivery through innovative solutions and technologies. The company is headquartered in Atlanta and is known for its rapid growth and customer-centric approach.
The Challenge
Nolan Transportation Group (NTG) faced the challenge of enhancing shipment visibility across its rapidly growing North American distribution network. With a carrier base consisting of over 60,000 independent transportation/trucking companies, NTG needed a solution that could provide real-time visibility into the location and status of every load. The company aimed to improve the efficiency of transportation operations and communication of in-transit freight status with customers. Additionally, NTG sought to be more proactive in managing potential supply chain disruptions with intelligent, actionable real-time visibility data. The increasing customer expectations for shipment visibility further emphasized the need for a robust and reliable tracking solution.
The Solution
NTG deployed the Descartes MacroPoint™ freight visibility solution to address its challenges. The cloud-based Descartes MacroPoint solution provides real-time visibility into the location and status of every load for carriers, brokers, shippers, and logistics service providers. By integrating the Descartes solution with its proprietary transportation management system (TMS), NTG improved the efficiency of its transportation operations and communication of in-transit freight status with customers. The solution allows drivers to provide location updates with minimal interactions while in transit, ensuring safer driving and happier carriers. The real-time visibility data enables NTG to be more proactive in managing potential supply chain disruptions and enhances customer satisfaction by delivering improved shipment visibility and stronger carrier relationships.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”
