Nolan Transportation Group Increases Shipment Visibility Across North America with the Descartes MacroPoint™ Solution
Customer Company Size
Large Corporate
Region
- America
Country
- United States
- Canada
- Mexico
Product
- Descartes MacroPoint™
Tech Stack
- Cloud-based Solutions
- Real-time Freight Tracking
- Transportation Management System (TMS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Supply Chain Visibility
- Remote Asset Management
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Nolan Transportation Group (NTG) is a full-service, third-party logistics company dedicated to delivering the highest level of service in the transportation industry across the U.S., Canada, and Mexico. NTG's carrier base consists of over 60,000 independent transportation/trucking companies, facilitating the movement of customers' products. The company establishes long-term relationships with its customers based on trust and the highest level of service. NTG's operations span across North America, and it is committed to enhancing service delivery through innovative solutions and technologies. The company is headquartered in Atlanta and is known for its rapid growth and customer-centric approach.
The Challenge
Nolan Transportation Group (NTG) faced the challenge of enhancing shipment visibility across its rapidly growing North American distribution network. With a carrier base consisting of over 60,000 independent transportation/trucking companies, NTG needed a solution that could provide real-time visibility into the location and status of every load. The company aimed to improve the efficiency of transportation operations and communication of in-transit freight status with customers. Additionally, NTG sought to be more proactive in managing potential supply chain disruptions with intelligent, actionable real-time visibility data. The increasing customer expectations for shipment visibility further emphasized the need for a robust and reliable tracking solution.
The Solution
NTG deployed the Descartes MacroPoint™ freight visibility solution to address its challenges. The cloud-based Descartes MacroPoint solution provides real-time visibility into the location and status of every load for carriers, brokers, shippers, and logistics service providers. By integrating the Descartes solution with its proprietary transportation management system (TMS), NTG improved the efficiency of its transportation operations and communication of in-transit freight status with customers. The solution allows drivers to provide location updates with minimal interactions while in transit, ensuring safer driving and happier carriers. The real-time visibility data enables NTG to be more proactive in managing potential supply chain disruptions and enhances customer satisfaction by delivering improved shipment visibility and stronger carrier relationships.
Operational Impact
Quantitative Benefit
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