NAVEX > Case Studies > NCCI Offers Training that Meets Employee Preferences & Regulatory Obligations

NCCI Offers Training that Meets Employee Preferences & Regulatory Obligations

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Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • NAVEXEngage® Ethics & Compliance Training
  • Workplace Harassment Training
Tech Stack
  • Online Training Platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Employee Satisfaction
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Human Resources
Services
  • Training
About The Customer
The National Council on Compensation Insurance (NCCI) was founded in 1923 with the mission to foster a healthy workers compensation system. In support of this mission, NCCI gathers data, analyzes industry trends, and provides objective insurance rate and loss cost recommendations. These activities, combined with a comprehensive set of tools and services, make NCCI the trusted source for workers compensation information. The company has 900 employees and an average employee tenure of over 13 years.
The Challenge
The National Council on Compensation Insurance (NCCI) faced the challenge of building corporate training programs that align with the organization’s core objectives and meet regulatory obligations. Each year, the company's director of talent development works with an internal corporate compliance committee to evaluate the company’s current needs and regulatory obligations to identify gaps where training programs are needed. The committee then decides on a plan for the year, leveraging both online training courses and training developed in-house.
The Solution
NCCI leverages NAVEXEngage® Ethics & Compliance Training to optimize its training efforts. The compliance committee decides on a plan for the year, leveraging both NAVEX online training courses and training developed in-house. One of the courses from NAVEX that NCCI frequently uses is Workplace Harassment Training for both employees and managers. The content is regularly updated to stay fresh and in compliance with regulatory requirements both on a national and local level. The automated tracking included with NAVEX courses helps facilitate alignment with the company’s objectives. The company can assign a training course to employees, track their activity and progress through the LMS, and send automated reminders if necessary to ensure course completion within deadlines and attestation within regulatory requirements.
Operational Impact
  • The training program aligns with one of NCCI's core organizational culture pillars - accountability. Every employee is held accountable for compliance.
  • The automated tracking included with NAVEX courses helps facilitate alignment with the company’s objectives. The company can assign a training course to employees, track their activity and progress through the LMS, and send automated reminders if necessary to ensure course completion within deadlines and attestation within regulatory requirements.
  • NAVEX’s online training fits in with some of NCCI’s broader learning initiatives. Through a program called “Launching Leaders,” the company is building a training program to support managers, empowering them with strategies for communicating effectively throughout the organization.

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