FreightView > Case Studies > Music People Streamlines Shipping and Reduces Costs with Freightview

Music People Streamlines Shipping and Reduces Costs with Freightview

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Applicable Industries
  • Marine & Shipping
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Sales & Marketing
Use Cases
  • Time Sensitive Networking
About The Customer
The Music People! is a wholesaler, distributor, and manufacturer of professional audio equipment. The company offers a wide range of products from more than a hundred brands. They operate on a global scale, delivering to 73 countries around the world. The company is headquartered in Connecticut, where manager Jeremy Teele leads a team responsible for finding less than truckload (LTL) carrier quotes for shipments. The Music People! relies on competitive quotes to secure the best shipping options for their vendors, a task that became increasingly challenging as freight shipping costs rose and capacity shrank.
The Challenge
The Music People!, a global distributor and manufacturer of professional audio equipment, faced a significant challenge in managing their shipping process. With a catalog of thousands of products from over a hundred brands, the company had to deliver to 73 countries worldwide. The complexity of shipping such a diverse range of products was compounded by customers' demands for fast, affordable shipping. The company relied on competitive quotes to secure the best shipping options for their vendors. However, as freight shipping costs increased and capacity decreased, providing affordable shipping became a significant problem. Until 2015, the company's manager, Jeremy Teele, and his team obtained quotes by manually searching through each carrier's website. To save time, Teele limited the number of carriers they used, which led to customer complaints about high shipping prices.
The Solution
The Music People! found a solution to their shipping challenges with Freightview's online shipping management tool. This tool allowed Teele and his team to aggregate more quotes without having to individually search and compare on different carrier websites. This provided The Music People! and their customers with the competitive prices they desired. After using Freightview for some time, Teele identified the need for a tool that could calculate the combined weights of shipments. He reached out to Freightview's customer service, who promptly provided a solution. The key benefit of using Freightview was the time saved for the data-entry team, while also securing the lowest possible price for their customers.
Operational Impact
  • The implementation of Freightview's online shipping management tool significantly improved The Music People!'s shipping operations. The tool allowed the company to aggregate more quotes without the need for time-consuming individual searches on carrier websites. This not only provided the company and its customers with competitive prices but also saved significant time for the data-entry team. Furthermore, Freightview's responsive customer service was able to quickly provide a solution when the need for a shipment weight calculating tool was identified. The key operational benefit was the time saved for the data-entry team, which could be redirected to other important tasks, while also ensuring the lowest possible shipping prices for their customers.

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