Case Studies > Michelman Increases their Competitive Edge with RF-SMART

Michelman Increases their Competitive Edge with RF-SMART

Customer Company Size
Large Corporate
Region
  • America
  • Asia
  • Europe
Country
  • United States
  • Belgium
  • Singapore
Product
  • RF-SMART
  • JD Edwards 9.0
Tech Stack
  • Automated Data Collection (ADC)
  • Barcoding Functionality
  • Handheld Devices
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Chemicals
Applicable Functions
  • Warehouse & Inventory Management
  • Business Operation
Use Cases
  • Inventory Management
  • Real-Time Location System (RTLS)
  • Warehouse Automation
  • Predictive Maintenance
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Michelman, Inc. is a global manufacturer of chemicals and coatings, founded in 1949 in Cincinnati, Ohio. The company has expanded to five locations worldwide and continues to grow its customer base. Michelman specializes in producing value-added, ready-made, and custom formulations for various applications, including paints, waxes, floor polishes, and corrugated cardboard. The company's strong capabilities in research and development, coupled with leading-edge technology, have positioned it for continual business growth.
The Challenge
Michelman faced significant challenges with their outdated inventory movement processes, which led to considerable lag time between inventory movement and system updates. The lack of real-time visibility resulted in inventory shortages and over-stocking, hampering operational efficiency and business growth. In 2010, Michelman decided to overhaul their supply-chain technology by implementing JD Edwards 9.0 and RF-SMART automated data collection (ADC). They needed a solution that could seamlessly integrate with JD Edwards to enhance inventory efficiency and visibility.
The Solution
Michelman implemented RF-SMART automated data collection (ADC) alongside JD Edwards 9.0 to address their inventory management challenges. RF-SMART's barcoding functionality allowed end-users to scan product information for various inventory transactions, such as picking, putaway, inventory transfer, work order material issues, and completions. This real-time data collection eliminated inventory status lag-time and improved batch accuracy. The solution also streamlined customer returns and enhanced customer service by providing real-time updates on work order completions and ship confirmations. Additionally, RF-SMART enabled Michelman to grow their business without increasing their workforce, thanks to the significant labor hour savings and improved operational efficiency.
Operational Impact
  • RF-SMART's real-time updates eliminated inventory status lag-time, improving operational efficiency.
  • The barcoding functionality increased batch accuracy by flagging errors immediately.
  • Customer returns process was simplified, allowing for rapid completion and enhanced customer service.
  • Michelman was able to grow their business without adding more shipping or receiving personnel.
  • The cycle count process with RF-SMART allowed Michelman to complete their annual physical inventory in one day instead of two.
Quantitative Benefit
  • Michelman completed their annual physical inventory in one day instead of two.
  • The company experienced double-digit growth over the past few years without adding shipping or receiving personnel.
  • Hundreds of labor hours were saved due to the elimination of manual inventory searches.

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