Case Studies > Managing A Safety-First Culture with an Integrated Transport Management Solution

Managing A Safety-First Culture with an Integrated Transport Management Solution

Customer Company Size
Large Corporate
Region
  • Europe
Country
  • United Kingdom
Product
  • Microlise Fleet Performance
  • ClearVision multi-camera solution
Tech Stack
  • Telematics
  • Multi-camera systems
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - Cellular
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Driver Performance Monitoring
  • Fleet Management
Services
  • System Integration
  • Training
About The Customer
Suttons Group is a prominent logistics service provider based in the UK, specializing in the safe and efficient handling of bulk hazardous fuels, gases, and non-hazardous chemicals and powders. With over 60 years of experience, the family-owned business operates through two divisions: Suttons International and Suttons Tankers. Their services include tank container, road tanker, and multimodal logistics, along with fleet management, warehousing, drumming, and on-site logistics. Headquartered in Cheshire, Suttons manages a fleet of 850 tankers and 500 tractor units across 32 offices, depots, and operating centers in the UK.
The Challenge
Suttons Group, a large family-owned logistics business, sought a connected transport solution in 2019 to enhance fleet safety, driver performance, and automation. They required a multi-camera solution to reduce their risk profile. Suttons chose Microlise for its fully integrated solution, which surpassed their incumbent telematics provider.
The Solution
Suttons implemented the Microlise Fleet Performance and ClearVision multi-camera solution. The deployment has led to significant safety and operational improvements. The system has automated several processes, making work practices more efficient. Despite challenges typical of large change projects, Microlise provided continuous support, resolving issues proactively and offering additional driver training when needed.
Operational Impact
  • Fleet visibility, utilization, efficiency, driver performance, and safety metrics have all improved.
  • The camera manoeuvring solution has reduced damage incidents and received positive driver feedback.
  • Customers can access job boards, view vehicle movements, and receive live ETA information, enhancing operational efficiency.
  • Forward and rear-facing cameras facilitate quick incident investigations, allowing for rapid dispute resolution and cost recovery.
  • The system has reduced stress levels for drivers by providing footage to verify their actions were in line with procedures.
Quantitative Benefit
  • Suttons manages a fleet of 850 tankers and 500 tractor units.
  • The company operates across 32 offices, depots, and operating centers in the UK.

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