Layered Location Intelligence Optimizes Mobile Workforce Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- myGeoTracking® platform
- LocationSmart’s cloud-based mobile network location
- LocationSmart’s contextual hybrid location service
Tech Stack
- Cloud-based APIs
- Software Development Kit (SDK)
- GPS, Wi-Fi, Cell ID and iBeacon technologies
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Field Services
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Abaqus Inc.™ is a company that provides mobile workforce management and optimization solutions for small, medium and enterprise customers via its myGeoTracking® platform for mobile devices. The platform features a tracking and management application, geo-tagged messaging application, proximity-based marketing offerings and hosted SaaS options for implementation into existing applications. The company serves a variety of industries with third-party, contingent labor workforces such as emergency responders, carrier drivers and owner operators. The company's clients have tight budgets and end-users with varying technical proficiencies.
The Challenge
Abaqus Inc.™ provides mobile workforce management and optimization solutions for small, medium and enterprise customers via its myGeoTracking® platform for mobile devices. The company needed a solution to supplement existing capabilities and seamlessly integrate into its platform. The initial focus was to find an answer to tracking challenges for its clients in the transportation and logistics industries, but it evolved to address mobile workforce management requirements across multiple sectors. This new mindset offered growth opportunities and additional challenges. Unique clients presented hurdles because a majority are in industries with third-party, contingent labor workforces – emergency responders, carrier drivers and owner operators. Tight budgets and end-users with varying technical proficiencies eliminated telematics and a separate dedicated location-based app from consideration. Abaqus was searching for a cross-carrier location-tracking service operating with a pay-per-use model. It needed to be appagnostic, it had to work without any changes to end-user device plans and strong privacy was paramount.
The Solution
Abaqus selected LocationSmart’s cloud-based mobile network location and contextual hybrid location for the comprehensive list of supported carriers, technology roadmap and proven results within this space. The mobile network location API covers 95 percent of the U.S. and reaches over 400 million subscribers as a result of its relationships with AT&T, Sprint, T-Mobile, Verizon, US Cellular, MetroPCS and others. It reports accurate location results based on a device’s proximity to a carrier’s cell tower. LocationSmart’s contextual hybrid location service is integrated into Abaqus’ myGeoTracking platform to provide GPS, Wi-Fi, Cell ID and iBeacon support. Available as a software development kit (SDK), the hybrid location option provides real-time and last known location using best possible location source available from the device. It can derive global indoor, outdoor and micro-location details for all smartphone devices to streamline business processes and reporting. Abaqus utilizes these technologies to help customers optimize mobile team operations by improving productivity and payroll savings. Project management, logistics and supply chain activities are other elements that experienced elevated levels of efficiency.
Operational Impact
Quantitative Benefit
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