Large Retail Chain Streamlines HR Processes with Intellect
Company Size
1,000+
Region
- America
Country
- United States
Product
- Intellect Platform
Tech Stack
- Web-based platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Retail
Applicable Functions
- Human Resources
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The customer is a large retail chain that manages thousands of applications for employment submitted through their thousands of stores annually. In addition, the store employees accessed a legacy system to handle core HR onboarding transactions. But the system had become impossible to maintain and update in response to changes in business needs. The store managers were wasting valuable time and generating extra paper printing and storing.
The Challenge
A large retail chain of stores needed to replace its Human Resources (HR) transaction system for store employees. The existing legacy system was no longer supported, cumbersome and time consuming for managers to use, and had become impossible to maintain and update in response to changes in business needs. The system was wasting valuable store manager time, resulting in extra paper printing and storing.
The Solution
The Intellect platform met all of the customer requirements including: The web-based platform allows users across the country to see and share the same information as HR activities were performed. The platform is scalable to handle a high volume of job applicants and employees. Intellect integrated with the in house HRIS system as well as various other systems. The configuration tools allowed the joint team to deploy a custom tailored solution rapidly. The professional services team was able to quickly respond to feedback and requests for changes and improvements.
Operational Impact
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