Acumatica > Case Studies > KFC Singapore

KFC Singapore

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Company Size
1,000+
Region
  • Asia
Country
  • Singapore
Product
  • Acumatica
Tech Stack
  • Software as a Service (SaaS)
  • Windows Azure
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Business Operation
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
KFC Singapore is the local chapter of the global restaurant group specializing in serving chicken meals seasoned with a unique blend of 11 herbs and spices. The company opened its first restaurant in Singapore in 1977 and has since become one of the leading restaurant chains in the country. In 2011, the restaurant chain decided to invest in an infrastructure that would not only serve as its accounting solution, but also provide workflow processes that could be used by all of its HQ employees from any device, at any time, from anywhere.
The Challenge
KFC Singapore, a leading restaurant chain in the country, was looking for an infrastructure that would serve as its accounting solution and provide workflow processes that could be used by all of its HQ employees from any device, at any time, from anywhere. The company was using JD Edwards Financial Management Module, but upgrading it to meet its expanded needs would have been too costly. A review of other solutions did not meet the expectations and budget of KFC Singapore.
The Solution
KFC Singapore chose Acumatica because it offered the best return-on-investment in excess of $50,000 within the first year, had the most well-rounded feature set, and offered the freedom to provide access to all authorized staff at the corporate office. By switching to Acumatica’s SaaS solution running on Windows Azure, KFC Singapore was able to save about $50,000 in IT resources. The Cloud model significantly reduced IT administrative costs, such as the downloading and installation of software upgrades and patches, and the need to install client software on every machine. Savings were also realized with the elimination of annual software maintenance fees and the need for hardware upgrades.
Operational Impact
  • KFC Singapore was able to fully use many of Acumatica’s features to power its corporate backbone, allowing it to track advertising and marketing expenditures with greater detail, streamline and automate work processes, and manage submission and approval of purchase orders.
  • The combination of unlimited user licensing, a powerful but user-friendly interface, and a browser-based solution allowed KFC Singapore to provide access to all of its HQ employees, who could interact with the corporate ERP in versatile ways.
Quantitative Benefit
  • Return-on-investment within the first year in excess of $50,000
  • Saved about $50,000 in IT resources by switching to Acumatica’s SaaS solution running on Windows Azure

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