Keep Truck in Miller Expedited Freight, Inc. Case Study
Company Size
11-200
Region
- America
Country
- United States
Product
- KeepTruckin Smart Dashcam
- KeepTruckin ELD
Tech Stack
- Dashcam Technology
- ELD Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Driver Performance Monitoring
- Fleet Management
- Vehicle Performance Monitoring
Services
- System Integration
- Training
About The Customer
Miller Expedited Freight, Inc. is a family-owned company based in Indianapolis, Indiana. The company specializes in general freight and has a fleet size of 23. With 21 years of experience in the trucking industry, the company has built a reputation for reliability and efficiency. However, like many companies in the industry, Miller Expedited Freight faces challenges in monitoring and improving the driving habits of their drivers. The company also has to deal with safety concerns at certain facilities, which can pose risks to their drivers and vehicles.
The Challenge
Miller Expedited Freight, Inc., a family-owned company with 21 years of experience in the trucking industry, was facing challenges in monitoring and improving the driving habits of their drivers. Before the implementation of the KeepTruckin Smart Dashcam, the company had to rely on the driver's description of any event or accident, which could be imperfect due to human memory. The company also faced safety concerns at certain facilities that were reported to be hazardous for entering and exiting their docks. The company needed a reliable and effective solution to these challenges.
The Solution
The company decided to implement the KeepTruckin Smart Dashcam, which integrates with the KeepTruckin ELD. The dashcam provides digital proof of incidents, helping to avoid exorbitant attorney fees, long-drawn-out court cases, and extensive insurance investigations. The company tested a single KeepTruckin Smart Dashcam before outfitting their entire fleet. The dashcam was moved around into several of the company’s trucks to see how it works in different vehicles. The dashcam footage was also used as a tool to improve the driving habits of the drivers through coaching. The company also used the dashcam to identify safety hazards at certain facilities.
Operational Impact
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