DocuWare > Case Studies > Jorge Tadeo Lozano University's Digital Transformation with DocuWare

Jorge Tadeo Lozano University's Digital Transformation with DocuWare

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Company Size
1,000+
Region
  • America
Country
  • Colombia
Product
  • DocuWare
Tech Stack
  • Oracle
  • Kactus-HCM
  • UNIVERSITAS XXI
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Waste Reduction
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
Services
  • System Integration
About The Customer
Jorge Tadeo Lozano University is a private university in Colombia, founded in 1954. The university is named after the academic Jorge Tadeo Lozano and has campuses in the cities of Cartagena, Santa Marta and a research center in the municipality of Chía, in addition to its main campus in Bogotá. It currently offers more than 90 undergraduate and postgraduate academic programs to more than 6,500 students. The university is recognized beyond Colombia’s borders and has trained competent and creative professionals. National and international personalities with a wide influence in society are among their alumni. The University is committed to continuous innovation to ensure the highest quality of services.
The Challenge
Jorge Tadeo Lozano University, a private university in Colombia, was seeking to consolidate its institutional archives and digitize a large portion of its documents, such as enrollment, admission and registration records, grades and transcripts, so that they could be accessed digitally. The university wanted to expand the use of the system to include both internal and external processes, enabling records to be tracked from initial registration at the single correspondence window. The university also aimed to integrate DocuWare with existing IT applications and an electronic signature system approved in Colombia.
The Solution
DocuWare was introduced as a document management system at Jorge Tadeo Lozano University more than 20 years ago. The university has digitized more than 3.5 million pages with DocuWare, managing documents from human resources, accounting, financial management, customer service and the legal department. Some of these documents are as old as the university itself. All processes, as well as internal and external correspondence, are managed using digital workflows. For this purpose, DocuWare was not only connected to existing IT applications, but also integrated into an electronic signature system approved in Colombia. DocuWare monitors documents as they enter the various workflows, indexes them and stores them in a central repository. More than 800 users interact with the solution on a daily basis.
Operational Impact
  • The university now manages most of its administrative processes digitally.
  • Documents from the various locations are centrally available and integrated with other IT systems.
  • Digital workflows help to process tasks quickly.
  • All processes are secure and easy to control thanks to integrated signatures and a comprehensive permissions system for viewing and managing.
Quantitative Benefit
  • Over the years, the university has saved more than 20 tons of paper.
  • Freed up more than 300 square meters of filing space, now used for academic training, among other things.

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